MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,346 Reviews

73 %

of reviewers recommend MCE Insurance

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4.0

Based on 5,346 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought insurance on,I've, had screenshot to say insured, but no communication. Phoned to ask for acknowledgement, policy etc and couldn't find it- could find my payment and said insured, it's fine and ride on . . . Still no details by end of week so phoned again - no live policy would I like to buy another? Promised to sort it out but no call back so rang again - informed no live policy but they had provided a quote!ni demanded my money back, but couldn't help as no policy to cancel . . . Ignored and no deposit returned, no acknowledgement of my complaint for 1 week, so emailed CEO Julian Edwards and British superbike as MCE are their sponsor - and as if by magic, complaint heard and money refunded . . . . And then told I had a policy all along! Never heard so much bullsh!t in my life. Wouldn't touch with a barge pole!!!!!”

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Posted 10 years ago

“They are rip-off.If you cancel your police you don't get your money back”

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(Car Insurance) - Posted 10 years ago

“Still not had any documents. Had to call and they said I didn't have a policy. Told them I had made a payment, searched the payment and said I am insured but my policy isn't online yet. Had them email me a cover letter, still had no documents a month later! Bike still shows as not insured!!!!!”

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(Motorbike Insurance) - Posted 10 years ago

“Very easy process over the phone, initially did an online quote, phoned through with my reference number and was all sorted within 10 minutes. Documents sent through via e-mail within minutes.”

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(Motorbike Insurance) - Posted 10 years ago

“As a first time insurer I was a bit nervous but was happy to find just how easy it was made for me by the company, would definitely recommend to new or existing insurers.”

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(Motorbike Insurance) - Posted 10 years ago

“Exceptional value for money, only problem was the paperwork. It took MCE a while to notify me that a certain aspect of the policy was wrong and to correct it. Not sure what they would have done had I needed to make a claim.”

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(Motorbike Insurance) - Posted 10 years ago

“I got my bike stolen and had to claim. I purchased an option for 149.99 on top of my policy to halve my ridiculous excess. When I came to claim they wrote this option off, saying g they valued my bike at £600 and my excess was £650. I stated I paid to half my excess but they said it was only halved after the cost of the bike and since they undervalued my bike to make it less than my excess they wouldn't pay me a penny. I also was on hold over an hour and half each time I called them I definitely would not recommend them to anyone, and would certainly steer clear of their half your excess option.”

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(Motorbike Insurance) - Posted 10 years ago

“Everything all good so far, no issues to report.”

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(Motorbike Insurance) - Posted 10 years ago

“Cancelled policy without notifying me for 3 month!”

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(Motorbike Insurance) - Posted 10 years ago

“Impressed with the amount of different things they cover and the price. I have stayed loyal to MCE as they value the customer and are very competitive. I was happy that my first deal years ago offered me cover for extra months for the price of 12mths which helped as stopped road tax and MOT needing to be paid out same time due to buying new.”

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(Motorbike Insurance) - Posted 10 years ago

“Avoid like the plague! I paid my bike insurance in full at the start of my policy then 6 months in I had to part with the bike. I rang mce to cancel my insurance I was told I was due a refund on my remaining policy and it would be paid to me within 7-14 days. Over a month later still nothing??? So I ring back long story short it turns out I wasn't in formed of the cancellation fees which quite conveniently added up to the exact amount I was due to have returned but they did offer to pay me half what I'm owed? Very big of them. STAY AWAY FROM MCE THEY ARE CON ARTISTS.”

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Posted 10 years ago

“Payments a bit high but make up with 3 months free”

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(Car Insurance) - Posted 10 years ago

“Fair prices not a rip off company”

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(Motorbike Insurance) - Posted 10 years ago

“They rip people off”

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(Motorbike Insurance) - Posted 10 years ago

“Don't buy with this insurance company they handled my claim terribly, so bad intact they wanted me to pay then off for my 125cc being stolen and completely ripped apart. I didn't receive any money instead they sent a massive truck with my broken scooter back to me, what am I going to do with a big hunk of metal?? I'm not a mechanic, I'm a student who poured all her savings into buying a moped, insurance and tax by themselves for a sense of independence. I was massively disappointed with the service I received off MCE and mentally scarred from every riding again and who to trust.”

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(Motorbike Insurance) - Posted 10 years ago

“Would i use them again, most definitely renewal in june 2016......”

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(Motorbike Insurance) - Posted 10 years ago

“Very pleased, no complaints!”

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(Motorbike Insurance) - Posted 10 years ago

“Very helpfull and easy to understand I would recommend them as very good”

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(Motorbike Insurance) - Posted 10 years ago

“Terrible customer service,never again with this company,my scooter as been stolen I had to wait 3 months to get my money back,they play with peaple life.”

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Posted 10 years ago

“All communication completed on line, a good price with cover that suited me,”

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(Motorbike Insurance) - Posted 10 years ago

MCE Insurance is rated 4.0 based on 5,346 reviews