MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not had any documents. Had to call and they said I didn't have a policy. Told them I had made a payment, searched the payment and said I am insured but my policy isn't online yet. Had them email me a cover letter, still had no documents a month later! Bike still shows as not insured!!!!!”

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(Motorbike Insurance) - Posted 9 years ago

“Very easy process over the phone, initially did an online quote, phoned through with my reference number and was all sorted within 10 minutes. Documents sent through via e-mail within minutes.”

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(Motorbike Insurance) - Posted 9 years ago

“As a first time insurer I was a bit nervous but was happy to find just how easy it was made for me by the company, would definitely recommend to new or existing insurers.”

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(Motorbike Insurance) - Posted 9 years ago

“Exceptional value for money, only problem was the paperwork. It took MCE a while to notify me that a certain aspect of the policy was wrong and to correct it. Not sure what they would have done had I needed to make a claim.”

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(Motorbike Insurance) - Posted 9 years ago

“I got my bike stolen and had to claim. I purchased an option for 149.99 on top of my policy to halve my ridiculous excess. When I came to claim they wrote this option off, saying g they valued my bike at £600 and my excess was £650. I stated I paid to half my excess but they said it was only halved after the cost of the bike and since they undervalued my bike to make it less than my excess they wouldn't pay me a penny. I also was on hold over an hour and half each time I called them I definitely would not recommend them to anyone, and would certainly steer clear of their half your excess option.”

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(Motorbike Insurance) - Posted 9 years ago

“Everything all good so far, no issues to report.”

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(Motorbike Insurance) - Posted 9 years ago

“Cancelled policy without notifying me for 3 month!”

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(Motorbike Insurance) - Posted 9 years ago

“Impressed with the amount of different things they cover and the price. I have stayed loyal to MCE as they value the customer and are very competitive. I was happy that my first deal years ago offered me cover for extra months for the price of 12mths which helped as stopped road tax and MOT needing to be paid out same time due to buying new.”

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(Motorbike Insurance) - Posted 9 years ago

“Avoid like the plague! I paid my bike insurance in full at the start of my policy then 6 months in I had to part with the bike. I rang mce to cancel my insurance I was told I was due a refund on my remaining policy and it would be paid to me within 7-14 days. Over a month later still nothing??? So I ring back long story short it turns out I wasn't in formed of the cancellation fees which quite conveniently added up to the exact amount I was due to have returned but they did offer to pay me half what I'm owed? Very big of them. STAY AWAY FROM MCE THEY ARE CON ARTISTS.”

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Posted 9 years ago

“Payments a bit high but make up with 3 months free”

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(Car Insurance) - Posted 9 years ago

“Fair prices not a rip off company”

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(Motorbike Insurance) - Posted 9 years ago

“They rip people off”

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(Motorbike Insurance) - Posted 9 years ago

“Don't buy with this insurance company they handled my claim terribly, so bad intact they wanted me to pay then off for my 125cc being stolen and completely ripped apart. I didn't receive any money instead they sent a massive truck with my broken scooter back to me, what am I going to do with a big hunk of metal?? I'm not a mechanic, I'm a student who poured all her savings into buying a moped, insurance and tax by themselves for a sense of independence. I was massively disappointed with the service I received off MCE and mentally scarred from every riding again and who to trust.”

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(Motorbike Insurance) - Posted 9 years ago

“Would i use them again, most definitely renewal in june 2016......”

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(Motorbike Insurance) - Posted 9 years ago

“Very pleased, no complaints!”

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(Motorbike Insurance) - Posted 9 years ago

“Very helpfull and easy to understand I would recommend them as very good”

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(Motorbike Insurance) - Posted 9 years ago

“Terrible customer service,never again with this company,my scooter as been stolen I had to wait 3 months to get my money back,they play with peaple life.”

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Posted 9 years ago

“All communication completed on line, a good price with cover that suited me,”

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(Motorbike Insurance) - Posted 9 years ago

“Terrible . Awful”

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(Motorbike Insurance) - Posted 9 years ago

“Wouldn't recommend this insurer”

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(Motorbike Insurance) - Posted 9 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews