Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,414 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was easy to use. Price went up slightly on the website even though nothing changed from a comparison website”

Helpful Report

Posted 4 years ago

Good Evening, Thank you for your review! As an insurance broker, we offer many different policies through various channels. The policies that have been purchased through comparison sites may have a more competitive premium and will have different levels of cover. However, I'm pleased to hear that you have managed to find a premium and cover that you are happy with. If you do wish to discuss things further or if there is anything else I can help you with, please contact me directly. I am available via phone or you can email me at homereviews@policyexpert.co.uk. Thanks, Nisha

Posted 4 years ago

“Quick and easy. No problems at all. Very good price and well recommended.”

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Posted 4 years ago

“Very pleased with the policy very easy to do on line Good value for money”

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Posted 4 years ago

“Very pleased with the policy very easy to do on line Good value for money”

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Posted 4 years ago

“Have only been with policy expert a short time but so far I am very happy with the service.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Very helpful and so polite”

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Posted 4 years ago

“Very easy to use Web site. Value for money when compared to other providers.”

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Posted 4 years ago

“Friendly operators ,a lower premium for same coverso had to be Policy expert”

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Posted 4 years ago

“only insurer to include extras for free especially for the competitive price”

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Posted 4 years ago

“Have used Policy Expert before for my mother in law and on my home insurance renewal have also used them. User friendly site and very good”

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Posted 4 years ago

“Been with Policy Expert quite a few years . They always try to compete with all comparison sites . Nice freindly customer services staff .”

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Posted 4 years ago

“The websites really staight forward. Finding your documents is so easy. Was really straight forward and easy to set up aswell.”

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Posted 4 years ago

“A lot of cover for a very good price!”

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Posted 4 years ago

“Great customer service.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Cheapest and best value home insurance without compromising on building and contents values. Legal cover and key cover included as a bonus.”

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Posted 4 years ago

“Best price great reviews and easy to use and few free perks for the 1st year free. Lovely will stick to them if they continue great service and best price.”

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Posted 4 years ago

“Excellent service, I would highly recommend”

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Posted 4 years ago

“They sorted everything out for me and got me the best policy excellent”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,414 reviews