Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent web site and easy navigation”

Helpful Report

Posted 4 years ago

“Found the policy through Moneysupermarket. By far the cheapest without compromising cover or having high excesses.”

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Posted 4 years ago

“Compared with loads of other policies this one is by far the most comprehensive for the price !!”

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Posted 4 years ago

“Short and sweet - good price, good policy 😊”

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Posted 4 years ago

“Compared with loads of other policies this one is by far the most comprehensive for the price !!”

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Posted 4 years ago

“Most competitive price on a comparison site with added benefits free in first year. Easy to apply and pay for the insurance online and digital sign for credit agreement as I am paying by instalments.”

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Posted 4 years ago

“Quick and easy to purchase and easy to understand!”

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Posted 4 years ago

“I am a new customer at policy expert, the customer service I received was informative and very helpful. I will recommend them to friends and family.”

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Posted 4 years ago

“I had been with an insurance broker for many years for my Buildings Insurance and realised recently that I was paying way over the odds for just one policy. How did you realise I hear you asking? Simple! I managed to do a search online and came across Policy Expert who were offering BOTH Buildings Insurance AND Contents Insurance for less than I was paying for just my Buildings Insurance!!!! I couldnt believe it. I checked another compare site and Policy Expert still came up as being the cheapest 👍. It was a no brainer to go with this company as I could choose what levels of cover I wanted and I could add other things on too. The site I used made it so easy for me to pick and choose what I wanted covered and for how much. I have saved an absolute fortune and my level of cover is far far better and I can even afford to pay to have my contents covered too for a better level of cover. I have Buildings Insurance, Contents Insurance and EVEN Legal Cover for less than what I was paying for just my Buildings Insurance. THANK YOU SO MUCH POLICY EXPERT for helping me save money in such hard times 🌟 🌟 🌟 🌟🌟”

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Posted 4 years ago

“Dave was very helpful, quick, easy, stress free”

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Posted 4 years ago

“No fuss, just a simple and easy process to get home and contents insurance, at a price we can afford..”

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Posted 4 years ago

“I found the information and assistance over the phone extremely helpful. My policy options were made clear and most importantly no pressure.”

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Posted 4 years ago

“Easy and straightforward to apply, I have even recommended my mother who has taken our a home insurance policy this year”

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Posted 4 years ago

“found out i was paying way over the odds for home and contents insurance.....went to seach other providers and this lots saved me £400 quid a year woohoo well done guys”

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Posted 4 years ago

“Easy and intuitive website. Excellent cover at a more than reasonable price..”

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Posted 4 years ago

“Very easy to transact with”

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Posted 4 years ago

“The website was easy to use. Price went up slightly on the website even though nothing changed from a comparison website”

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Posted 4 years ago

Good Evening, Thank you for your review! As an insurance broker, we offer many different policies through various channels. The policies that have been purchased through comparison sites may have a more competitive premium and will have different levels of cover. However, I'm pleased to hear that you have managed to find a premium and cover that you are happy with. If you do wish to discuss things further or if there is anything else I can help you with, please contact me directly. I am available via phone or you can email me at homereviews@policyexpert.co.uk. Thanks, Nisha

Posted 4 years ago

“Quick and easy. No problems at all. Very good price and well recommended.”

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Posted 4 years ago

“Very pleased with the policy very easy to do on line Good value for money”

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Posted 4 years ago

“Very pleased with the policy very easy to do on line Good value for money”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews