Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,412 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was easily applied for, fully explained by a very patient lady (as I asked lots of questions) top class!!”

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Posted 4 years ago

“Website was good to use easily for customers but on revisiting policy excess during filling in application the price kept on changing from the current quote offered.”

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Posted 4 years ago

“Couldn't pay online, had a policy before and didn't know password, reset button didn't work. Phoned up and spoke to a lovely young man who went through the policy and took payment. Still waiting on password reset so I can see my online policies. Competitive price and included legal cover others charge extra for.”

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Posted 4 years ago

“Easy to use really great”

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Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“The policy appears to be good value for money. And perchessing it was easy.”

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Posted 4 years ago

“So far I’m really happy with Policy Expert. I needed some documents before taking our the insurance policy so emailed customer support and it was sent to me within the hour. I did have some issues making a payment for my policy online but I called the helpline and a really friendly adviser talked me through the process and got me signed up over the phone. So far everything has been really professional and easy.”

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Posted 4 years ago

“Efficient and worth to buy”

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Posted 4 years ago

“Very competitive price for house insurance. Adviser I spoke to was very accommodating. Would thoroughly recommend to anyone”

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Posted 4 years ago

“Very simple process and a saving of £40 on my renewal quote.”

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Posted 4 years ago

“Has the cover I required with a couple of additional ones added in for free.”

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Posted 4 years ago

“Easy to set up and a great price!”

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Posted 4 years ago

“This is by far the best insurance company to go to for a really good price for insurance, the whole process of getting cover was quick and easy to get set up. Thanks guys.”

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Posted 4 years ago

“The salesman was not overbearing and explained every option available. He was very professional and confident throughout the conversation. I would recommend them to friends and family.”

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Posted 4 years ago

“Best price with lots of extras. Proof of quality will be if I make a claim. Pleased so far.”

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Posted 4 years ago

“i went on line to policy expert to purchase my home insurance but at 76yrs I'm not the fastest typist on the block and i got timed out.1 asked for someone to phone me so i could purchase over the phone, the gent who called me was absolutely the nicest, helpful and efficient person ive dealt with in many a year. I'm glad i didn't book on line now because i would have missed talking to such a smashing guy, great people, great service, i will certainly use them in the future sw**you made my day”

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Posted 4 years ago

“I was happy about all description, regards my home policu”

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Posted 4 years ago

“No fuss , efficient and speedy”

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Posted 4 years ago

“Site easy to use”

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Posted 4 years ago

“The policy was much cheaper than previous, the gentleman was lovely on the phone and the whole process was easy. The documents landed a couple of days later.”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,412 reviews