Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and effective... 10/10”

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Posted 4 years ago

“I’m happy with my new house inssurance polocy & the deal I got from the company. I wanted a good & fare polocy which covered all my needs. Speaking to one of the sale department I was explaned all facts & details which helped me to choose the right polocy. This was also the service & help I was looking for. I am very happy with the polocy & I will recommend to anyone Thank You Herag Boyagian”

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Posted 4 years ago

“Easy to use and very good competitive rates”

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Posted 4 years ago

“Very helpful on the phone, especially explaining my door locks.”

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Posted 4 years ago

“Received a credit agreement that I think relates to this but there is no cross reference therefore I am very reluctant to sign it”

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Posted 4 years ago

Good Afternoon, Thank you for taking the time to raise this feedback with us. When you set up or renew a policy with us, we make you aware that Policy Expert is registered as a Credit Broker with the Financial Conduct Authority, and we arrange monthly payments with the lender Premium Credit. To ensure that you are fully aware of the terms of your agreement with them, Premium Credit require a signed copy from you. The template of this agreement does confirm that Policy Expert is the 'Credit Intermediary' of the agreement. In addition, the agreement always includes a welcome letter/payment schedule which contains our branding. Nonetheless, I apologise if you missed this. I appreciate you may wish for some further clarification or reassurance, which I'd be happy to help with. As I have been unable to locate your account with the information left in your review, please do not hesitate to email me at homereviews@polixyexpert.co.uk. Thanks, Jasmine

Posted 4 years ago

“Very reasonable price and easy to arrange. Good experience”

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Posted 4 years ago

“Very easy to navigate through the system of questions. Follow up emails were very easy to understand and follow. Great service for a great price. I would recommend to my friends.”

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Posted 4 years ago

“very easy to get policy going thank you”

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Posted 4 years ago

“The home insurance policy I purchased was not only the most comprehensive, but also the best value”

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Posted 4 years ago

“So far things seem to be good with this company Policy Expert. Looking at their policy and what they can offer for the price quoted seems very good. Fingers crossed all goes well over this coming year.”

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Posted 4 years ago

“Really straight, cost effective and great coverage for my needs, very pleased. What more do you want! Vanessa B”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“Smoth and simple would reccomend”

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Posted 4 years ago

“Quick and easy to set up my new house insurance policy. I haven’t had anything to report so can’t comment on how well they do or don’t respond to issues.”

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Posted 4 years ago

“Policy expert are always the cheapest quote. They are helpful, hassle free and always on hand to help”

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Posted 4 years ago

“Easy to use”

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Posted 4 years ago

“Very good price for what they offer”

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Posted 4 years ago

“quote was excellent value and free legal was included in the price”

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Posted 4 years ago

“Superb company”

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Posted 4 years ago

“Only just joined so cant comment on customer service but the policy coverage is great for my needs and they were the cheapest quote with some freebies too!”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews