Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,414 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good overall, reasonable and comprehensive cover. Only thing to point out it would be good to know the credit agreement confirmation emails would come from another company, thought it was spam”

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Posted 5 years ago

“Very user friendly and should be great value for money”

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Posted 5 years ago

“A long wait to get through to a person, but once there so helpful got everything changed over with no problem for my new house. Thank you so much”

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Posted 5 years ago

“Absolutely fantastic price, very competitive for our Building and Contents insurance. So easy to set up. Would highly recommend...”

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Posted 5 years ago

“Very good service.very easy”

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Posted 5 years ago

“My existing home insurance price rises each year despite no claims so I finally changed over to Policy Expert. A great feeling. I gained better coverage and saved £222 on buildings and contents.”

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Posted 5 years ago

“Customer service very helpful and knowledgable”

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Posted 5 years ago

“Very easy process to buy the policy, very good value too. Not had to use it yet to claim, but hopefully if needed to that would be as good!””

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Posted 5 years ago

“Very easy process to buy the policy, very good value too. Not had to use it yet to claim, but hopefully if needed to that would be as good!”

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Posted 5 years ago

“Really good service. Policy was the cheapest i could find but the highest cover amounts. The lady on the phone was extremely nice and helpfull”

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Posted 5 years ago

“Very simple to set up and good value for money”

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Posted 5 years ago

“Cover requirements competatively”

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Posted 5 years ago

“Jack from the New Business team was brilliant. We had to wait until we had exchanged contracts before we could set up our policy and it took longer than anticipated. Jack called back every time he said he would avd was very patient in setting new call times and emailing us for updates. We got there eventually and Jack took us through buying our policy and made it a simple process.”

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Posted 5 years ago

“Have used COOP and Direct line in the past but they had put up the premium from past years. Did a search and came up with Policy Expert which ticked all the boxes and was quite a bit cheaper. Have gone ahead and purchased House & Contents. Very simple process.”

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Posted 5 years ago

“Quick, efficient and easy to use. Good offering for the price.”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Nothing but praise for the customer service team,they go out of the way to help finding the best deal.”

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Posted 5 years ago

“Great price easy set up good cover”

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Posted 5 years ago

“Excellent price easy set up”

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Posted 5 years ago

“quick and helpful”

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Posted 5 years ago

Policy Expert is rated 4.7 based on 20,414 reviews