Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not only was your quote very competitive and provided the cover that I required from the insurance - it was also delivered in a very direct and professional way. very pleased to see no automated answering service was involved which can result in being passed around. I spoke directly to someone who could help and process my application efficiently. I received my documents by email and post very quickly. Thank you!”

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Posted 4 years ago

“Very pleased with Policy Expert so far. Great price and arranged with ease.”

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Posted 4 years ago

“Very pleased with Policy Expert so far. Great price and arranged with ease.”

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Posted 4 years ago

“Excellent service and easy to use. Good customer service”

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Posted 4 years ago

“I phoned to cancel and I ended up renewing as they found me a cheaper insurance which I was very happy with, thank you”

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Posted 4 years ago

“Easy online application price fair ...halved my annual premium from my current supplier.”

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Posted 4 years ago

“Very efficient process and a very competitive price.”

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Posted 4 years ago

“Excellent service. Customer representative was very knowledgeable and helpful. He was very patient and answered all my questions. Would highly recommend.”

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Posted 4 years ago

“Excellent service and competitive prices”

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Posted 4 years ago

“Good insurance company and easy to quote. I recommend to use Policy Expert.”

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Posted 4 years ago

“Have use this company before and they alway seem to be the most competative and informative.”

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Posted 4 years ago

“Very clear and easy to read policy. Would definitely use again.”

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Posted 4 years ago

“Very good. Quick service. just need to stop fluctuating prices slightly up never down on a daily basis when checked. Apart from that very good service company.”

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Posted 4 years ago

“Not sure how I can write a review on a policy that hasn't started yet and have not had to make a claim on. However it was the cheapest, offering the same cover as the competition. Until you need to make a claim there is no way of knowing how good a policy is. Let's hope that I never need to find out.”

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Posted 4 years ago

“Policy Expert had a great promotion with legal cover and home emergency cover for free for the first year and the premium was still £20 less than my previous home insurance.”

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Posted 4 years ago

“I was the first time for me that I contacted Policy Expert. I felt ensured that the questions needed to talk about my property were correct. Which helped me greatly not to worry but feel happy that all would go well and feel okay. I continued in a very positive and happy manner. Thank you, from Renate.”

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Posted 4 years ago

“great price good service”

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Posted 4 years ago

“Hassle free service, very efficient and great cover for home insurance.”

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Posted 4 years ago

“So easy to understand the website and the quotes, will definitely be using this service again.”

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Posted 4 years ago

“Smooth application process and competitive cover and price. Have dealt with Policy Expert previously, and was very happy with the service received”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews