Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,414 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastically cheap prices, quick and easy form to complete and for once I knew what locks I had on my doors as guess what....their form had pictures of all the different locks! Amazing! Thank you!”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“Worst insurance company ever. I have changed my car as old one was written off. When I called them I was told that they can’t insure my car and they couldn’t say what is the reason for that. And than I forced by them to cancel my policy and to pay £214 because they can’t insure my new car. How the such thing could be? I don’t suggest this company to anyone. Please be really careful as you can get into same situation like me if you decide to change your car”

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Posted 4 years ago

Good afternoon Barash, Thank you for leaving us a review, we appreciate all feedback from our customers. I can see one of our team has now spoken to you regarding your issue and has offered what we hope is an acceptable resolution. If you do have any other questions or would like to discuss this further, please do not hesitate to email us at motorreviews@policyexpert.co.uk. Kind Regards, Vicky

Posted 4 years ago

“Was easy to understand when applying for insurance with policy expert, definitely use them again, happy lassies.”

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Posted 4 years ago

“Very friendly and informative”

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Posted 4 years ago

“Reasonable price and good website.recommended”

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Posted 4 years ago

“Very happy with the service. I intend continuing my use of Policy Expert. The assistant was very helpful.”

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Posted 4 years ago

“Very happy with the service. I intend continuing my use of Policy Expert. The assistant was very helpful.”

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Posted 4 years ago

“Easy to navigate, excellent prices”

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Posted 4 years ago

“Friendly & efficient service over the phone! Helped me setup a policy quickly on moving in day!”

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Posted 4 years ago

“Very competitive price. Good cover and an easy site to use.”

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Posted 4 years ago

“Easy to communicate with and get a policy sorted. Very competitive pricing with an excellent service”

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Posted 4 years ago

“Quick and easy!”

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Posted 4 years ago

“Renewed with Policy Expert as their renewal was better than any price given by other comparison sites. So pleased they can be trusted to be cheaper for loyal customers”

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Posted 4 years ago

“The renewal price was almost £30 cheaper than comparison sites quotations. Hence renewed with guess who”

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Posted 4 years ago

“The young lady who I spoke to was very professional and kind and explained details of the policy very clearly .”

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Posted 4 years ago

“Very helpful the lady on the phone was very polite and the I got was unbelievable chap compared to other big companies”

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Posted 4 years ago

“easy to set up”

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Posted 4 years ago

“The advisor I spoke to was polite, well informed and very patient. I had problems with my phone and he rang me back twice so we could finish the procedure. I would definitely recommend this company.”

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Posted 4 years ago

“Awsome service”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,414 reviews