Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with and very competive”

Helpful Report

Posted 3 years ago

“Website easy to use coming through from compare the market. Couldn't find an option to add mobile phones onto the policy which is a pain though, not sure if you don't offer the cover...”

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Posted 3 years ago

“Easy to use site, cheapest on comparison site and excellent communication”

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Posted 3 years ago

“great service and a good price”

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Posted 3 years ago

“Top insurance very competitive quotes coming out on top of leading insurers”

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Posted 3 years ago

“Excellent price and a lot of cover with home emergency and legal cover for free hope I don't need them but peace of mind to know it's there”

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Posted 3 years ago

“The policy was very easy to set up and I found it very easy to adjust it to fit what I needed. The price was very competitive. Lets hope I can stay for many years to come.”

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Posted 3 years ago

“Very User Friendly Website and Policy is a really Good Price.”

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Posted 3 years ago

“Good advice, polite, informative, and good price”

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Posted 3 years ago

“The house insurance renewal was very easy to arrange and the documents came shortly afterwards by email.”

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Posted 3 years ago

“They were very easy to deal with.”

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Posted 3 years ago

“They are very very competitive having tried all different websites”

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Posted 3 years ago

“Amazing value for money compared to price quotations from other home insurance companies, Seamless online buying process, Very impressed”

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Posted 3 years ago

“good service good prices what more does anyone want”

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Posted 3 years ago

“I had never even heard of Policy Expert but had seen the advert on TV. I received a renewal from my existing insurer (Halifax) and they quoted a price over 100% higher than my current price. That convinced me to go hunting and from Confused. com I saw your quote (which wasnt the lowest) but the fact that there was two green ticks for items covered by no one else. In all a very competitive price, I shall hopefully remain with you in furure”

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Posted 3 years ago

“Easy to use online sign up”

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Posted 3 years ago

“Fantastically cheap prices, quick and easy form to complete and for once I knew what locks I had on my doors as guess what....their form had pictures of all the different locks! Amazing! Thank you!”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Worst insurance company ever. I have changed my car as old one was written off. When I called them I was told that they can’t insure my car and they couldn’t say what is the reason for that. And than I forced by them to cancel my policy and to pay £214 because they can’t insure my new car. How the such thing could be? I don’t suggest this company to anyone. Please be really careful as you can get into same situation like me if you decide to change your car”

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Posted 3 years ago

Good afternoon Barash, Thank you for leaving us a review, we appreciate all feedback from our customers. I can see one of our team has now spoken to you regarding your issue and has offered what we hope is an acceptable resolution. If you do have any other questions or would like to discuss this further, please do not hesitate to email us at motorreviews@policyexpert.co.uk. Kind Regards, Vicky

Posted 3 years ago

“Was easy to understand when applying for insurance with policy expert, definitely use them again, happy lassies.”

Helpful Report

Posted 3 years ago

Policy Expert is rated 4.7 based on 20,410 reviews