Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,414 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value Insurance that appears to cover all bases”

Helpful Report

Posted 5 years ago

“Excellent value for money. Saved over £80 on my renewal from my previous provider and better cover too!!!”

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Posted 5 years ago

“Easy to complete the application for buildings and contents insurance and to register on their website. Obviously the proof of any insurance policy is how things are handled when making a claim, fortunately I haven't had to do that.”

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Posted 5 years ago

“Very happy with the ease of application and the setting up of my policy”

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Posted 5 years ago

“Easy to get it and good prince with good coverage”

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Posted 5 years ago

Good Afternoon Thank you for taking the time to leave us a review. It's great to hear that you're happy with our overall cover and premium. However, I've noticed that you have only rated us with 3 stars. Please note that we do welcome all feedback ranging from the process of setting up/renewing a policy via our channels to the quality of our online services and communications. If you do have any feedback about your experience, or if there is anything else I can assist you with, please contact me directly. I am available via phone or you can email me at homereviews@policyexpert.co.uk and mark for my attention. Thanks, Nisha

Posted 5 years ago

“I went through compare filled out the form and had the results, pleasantly surprised with the policy expert, it was so easy to switch all completed in 10 mins”

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Posted 5 years ago

“I rang policy expert about 5 times over the last 2 weeks. Every time I rang, the call handlers were professional, friendly and very helpful. I am very glad I chose this company for my home insurance and would definitely recommend them.”

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Posted 5 years ago

“No problems, recommended by u switch, happy to have joined them.”

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Posted 5 years ago

“Quick and easy to sort out”

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Posted 5 years ago

Good Morning Thank you for taking the time to leave us a review. It's great to hear that you had found purchasing your policy simple! However, I've noticed that you have only left us a 3-star rating. Please note that we do welcome all feedback ranging from the process of setting up/renewing a policy via our channels to the quality of our online services and communications. If you do have any feedback about your experience, or if there is anything else I can assist you with, please contact me directly. I am available via phone or you can email me at homereviews@policyexpert.co.uk and mark for my attention. Thanks, Nisha

Posted 5 years ago

“Buying a home insurance made easy. The process was simple. The policy is like for like to most on the market at a much better rate.”

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Posted 5 years ago

“Really quick and easy, all done in record time and really competitive price with excellent customer service reviews.”

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Posted 5 years ago

“simple to use and easy to read no jargon all in plain english”

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Posted 5 years ago

“So easy to renew my house/content insurance.”

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Posted 5 years ago

“Good price and easy to insure with.”

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Posted 5 years ago

“Excellent easy usable and quick”

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Posted 5 years ago

“Well after trawling through so many, it was a simple chose. Good cover in all areas for Buildings and contents, plus legal at no extra cost. Well done Policy Expert!”

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Posted 5 years ago

“Very quick to sort the insurance and the price was amazing”

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Posted 5 years ago

“Easy to do business with”

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Posted 5 years ago

“Excellent communication. Quick and easy.”

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Posted 5 years ago

“They helped me shave £50 off my house insurance renewal, for a better policy as well.”

Helpful Report

Posted 5 years ago

Policy Expert is rated 4.7 based on 20,414 reviews