Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,414 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good realistic prices for an excellent product , the site was was so simple to use and for a 60 year old I was insured in minutes,well done Policy Expert!”

Policy Expert 5 star review on 28th April 2021

Helpful Report

Posted 5 years ago

“Excellent prompt and efficient service”

Helpful Report

Posted 5 years ago

“Great. Easy to set up and saving me about £30 a month - a no-brainer.”

Helpful Report

Posted 5 years ago

“Quick and easy to do on line Policy expert had the best deal as I researched it all a £100 cheaper than what I was getting quoted from my previous insurer with a lower excess”

Helpful Report

Posted 5 years ago

“Very easy to speak to, explained everything to me.”

Helpful Report

Posted 5 years ago

“Very happy with policy expert. I compared several different insurance company’s and these came out on top for value for money.”

Helpful Report

Posted 5 years ago

“no problems at all”

Helpful Report

Posted 5 years ago

“Not the cheapest policy I could find but with added extras for a few quid make this the overall the best deal I could find, amazed at how quick it was to arrange and sort out.”

Helpful Report

Posted 5 years ago

“I had no problems renewing my home and contents insurance and at a very good price.”

Helpful Report

Posted 5 years ago

“Great price and service. Not the first time I have used policy expert .”

Helpful Report

Posted 5 years ago

“Easy application, by far the cheapest quote in the market. Easy to use add on section for items like key care etc. Cost breakdown simple and clear explanation of APR for paying in instalments. 5 Stars from me!”

Helpful Report

Posted 5 years ago

Helpful Report

Posted 5 years ago

“Being seriously ill, I had unfortunately missed my renewal. Thankfully I was able to speedily get a new quote and did not hesitate to renew again. Hopefully I won't ever have to use them, but if they deal with claims as speedily as this renewal, I am sure things would be perfect.”

Helpful Report

Posted 5 years ago

“Great price for the policy offers good level of cover and good service.”

Helpful Report

Posted 5 years ago

“easy to do only took less than 5 minutes”

Helpful Report

Posted 5 years ago

“Excellent and easy”

Helpful Report

Posted 5 years ago

“Excellent service , sorted out everything including my NCB without any hassle , would recommend”

Helpful Report

Posted 5 years ago

“Good policy at a great price. No problems with website and very easy to use.”

Helpful Report

Posted 5 years ago

“Very good process and informative focuments”

Helpful Report

Posted 5 years ago

“I am moving house... decided to stay with you as l have been with you for a while and assumed it would be simple...NO... didn’t get the email and had to Keep going through the most ridiculous questions... by the time I had exchanged at 5ish on Thursday and I had to confirm with you... I had to go through’hell’ seriously nearly lost it...”

Helpful Report

Posted 5 years ago

Good Afternoon Thank you for taking the time to leave us a review. When moving home, we would need to cancel your existing policy and replace it with a new one providing that you have already exchanged contracts and will be completing the sale and moving in within 14-days. We have a duty of care to ensure all your information is accurate so we can offer you suitable cover options and ensure that you are adequately covered. I understand that going through the question set can seem long-winded and I apologise for the inconvenience this has caused. If you wish to discuss things further or if there is anything else I can help you with, please contact me directly. I am available via phone or you can email me at homereviews@policyexpert.co.uk and mark for my attention. Thanks, Nisha

Posted 5 years ago

Policy Expert is rated 4.7 based on 20,414 reviews