Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to deal with and great value”

Helpful Report

Posted 5 years ago

“A very reasonable and good price for the policy and seems to cover everything i need thanks”

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Posted 5 years ago

“Girl was very robotic and dull..listen to the call and you will no what I mean. Couldnt wait to get of the phone..”

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Posted 5 years ago

Good Afternoon Thank you for taking the time to leave us a review and your time on the phone this evening. I appreciate you bringing this to our attention. We always aim to provide a first class service for all our customers, however. I am sorry to hear that you had not received this. We have managed to locate your account and review the call in question and I can assure you that we will be picking this up with the agent. If you do have further questions or if there is anything else I can help you with, please contact me directly. I am available via phone or you can email me at ask@policyexpert.co.uk. Thanks, Nisha

Posted 5 years ago

“Quick and easy to deal with and great value”

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Posted 5 years ago

“Always has good experience with policy expert. An easy company to deal with, very efficient and customer friendly. Would recommend.”

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Posted 5 years ago

“Very simple to use and priced well. Let's hope I never have to use it!”

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Posted 5 years ago

“Very quick. Great service over the phone.”

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Posted 5 years ago

“Quick and easy to set up my policy very happy”

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Posted 5 years ago

“Cheap price for maximum cover”

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Posted 5 years ago

“Very pleasant, quick and easy conversation with representative.”

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Posted 5 years ago

“Friendly and helpful staff. Excellent Jack.”

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Posted 5 years ago

“Excellent!”

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Posted 5 years ago

“Great service and easy to set up online. I love the monthly household hints emails and reminders. Like checking your water pipes in cold weather. Things we might not always remember.”

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Posted 5 years ago

“i dont usually sort my own insurance but i thought i would give it a go i found it to be so easy i just ticked the boxes the rest was done for me great”

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Posted 5 years ago

“Very reasonable premium . Easy to navigate.”

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Posted 5 years ago

“No fuss , easy to deal with insurance”

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Posted 5 years ago

“Very straightforward to deal with”

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Posted 5 years ago

“Just renewed my Home Insurance, Policy Expert was a good price so job done. I also got Top cashback. Very pleased”

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Posted 5 years ago

“Good value easy to arrange would recommend to friends and family will use in the future”

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Posted 5 years ago

“Provide the same for the first year as previous providers for a lot less cost”

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Posted 5 years ago

Policy Expert is rated 4.7 based on 20,410 reviews