Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,412 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and simple to apply.Clear simple wording. Included all what I needed within my policy. Very competitive price. Will certainly recommend to family and friends.”

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Posted 4 years ago

“Good policy and easy to buy online”

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Posted 4 years ago

Good Morning, Thank you for taking the time to leave us a review. We hope that feedback obtained from reviews such as yours could give us an opportunity to look into any way our overall services and products could be improved - from how clear you find our policy documentation, to any interactions you may have had with our agents. If your rating of 3-stars is also reflective of your experiences with things such as this, please do let me know - we would love to get some further feedback from you. I am available by telephone, email and live chat. Thanks, Jasmine

Posted 4 years ago

“Very easy to purchase and seems easy to understand but the true test of any insurance policy is if you ever have to claim on it.”

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Posted 4 years ago

“Very good service quick and easy no hassle much recommend 👍🏻”

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Posted 4 years ago

“Amazing value for money”

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Posted 4 years ago

“Great value for money saved me loads so pleased 🙂👍”

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Posted 4 years ago

“Wonderful, easy to negotiate process, top marks!! I’m an oldie with not much tech savvy and I found it so user friendly and very happy with the cost. Very happy customer”

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Posted 4 years ago

“Absolutely over the moon with the price for my home insurance. Should have changed over sooner!”

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Posted 4 years ago

“Found this easy to apply for and very good cover for a good price”

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Posted 4 years ago

“Easy to set up home insurance. Clear and easy to understand the policy details and payment schedules.”

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Posted 4 years ago

“Very easy to use and when I had a query re payment they were very happy to help.”

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Posted 4 years ago

“Very professional, friendly staff and good value for money.”

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Posted 4 years ago

“Easy to set up home insurance. Clear and easy to understand the policy details and payment schedules.”

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Posted 4 years ago

“Excellent!”

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Posted 4 years ago

“Policy Expert provided the cheapest home insurance I could find. I've saved over £150. I am just waiting for my policy documents to be posted out.”

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Posted 4 years ago

“Policy Expert provided the cheapest home insurance I could find. I've saved over £150. I am just waiting for my policy documents to be posted out.”

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Posted 4 years ago

“Easy to use service”

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Posted 4 years ago

“I had a very good quote for my buildings and contents insurance. It was straightforward to purchase online, very clear process, all documents online. Very happy so far.”

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Posted 4 years ago

“Easy to deal with Thanks”

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Posted 4 years ago

“Very good service quick and easy no hassle much recommend 👍🏻”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,412 reviews