Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Web page easy to follow and rates really competitive- happy bynny”

Helpful Report

Posted 4 years ago

“Quick, helpful staff on phone line, who resolved the problem that prevented me from completing the buildings and contents house insurance purchase online. Very good price. However, it is not until you try to make a claim that the true quality is revealed!”

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Posted 4 years ago

“Really clear information made it easy to choose the correct policy for me.”

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Posted 4 years ago

“Great cover for a very affordable price. The whole transaction was very smooth and speedy.”

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Posted 4 years ago

“Excellent product tailored to what I required and a very competitive price Would definitely recommend”

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Posted 4 years ago

“Decent company who are very reasonable priced”

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Posted 4 years ago

“efficient service cheaper compared to other insurance quick email confirmation”

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Posted 4 years ago

“Quick and easy and by far the best price!”

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Posted 4 years ago

“Very good price for very good cover”

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Posted 4 years ago

“All good, easy and quick”

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Posted 4 years ago

“Excellent telephone manner, knew all the answers to my questions & saved me money by doing a price match. Thank you Policy Expert.”

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Posted 4 years ago

“Nice quick and easy to sort out, and covers all our needs”

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Posted 4 years ago

“A comprehensive policy, at a good price. Thank you for the good customer service.”

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Posted 4 years ago

“Me and my partner have taken out buildings & contents insurance with Policy. Attractive policy benefits with lots included and a good price for the year!”

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Posted 4 years ago

“OK, it took me and my computer savey wife nearly 40 minutes to complete the information requested on the application screen s, but I feel it was just about worthwhile when the quote came in at half the renewal price of our present insurers. Yspmoob”

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Posted 4 years ago

“It could not be simpler to use Policy Expert. Their price was the best, the coverage was the best and they were great to communicate with. Can’t fault them.”

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Posted 4 years ago

“Quick and easy to set up with great price”

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Posted 4 years ago

“Very easy to set up a new account.”

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Posted 4 years ago

“Easy and simple to apply.Clear simple wording. Included all what I needed within my policy. Very competitive price. Will certainly recommend to family and friends.”

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Posted 4 years ago

“Good policy and easy to buy online”

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Posted 4 years ago

Good Morning, Thank you for taking the time to leave us a review. We hope that feedback obtained from reviews such as yours could give us an opportunity to look into any way our overall services and products could be improved - from how clear you find our policy documentation, to any interactions you may have had with our agents. If your rating of 3-stars is also reflective of your experiences with things such as this, please do let me know - we would love to get some further feedback from you. I am available by telephone, email and live chat. Thanks, Jasmine

Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews