Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,414 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service I received over the ‘phone when discussing my home insurance renewal was very good. The Policy Expert operative was polite, helpful and well informed. My questions were answered clearly and fully which enabled me to make an informed decision about how to proceed. My only reservation in stating the service was excellent was that at times, it felt a little rushed.”

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Posted 4 years ago

“Very impressed with the price of this policy for home insurance.”

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Posted 4 years ago

“Does exactly what it says. Excellent cover and prompt service”

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Posted 4 years ago

“Very well priced and covers all that you would want”

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Posted 4 years ago

“A fair policy that is competitive but I don’t understand the use of loyalty inducements (or lack of) - why not quote a price and that’s the price of the product, end of! It seems “loyalty” is always penalised these days.”

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Posted 4 years ago

“Very impressed with the price of this policy for home insurance.”

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Posted 4 years ago

“Fast and easy to sign up to offer the same deal as ones that are much more expensive overall very happy”

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Posted 4 years ago

“Quick and easy. The different options are well explained making it very easy for first time homeowners to know what they can and should get.”

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Posted 4 years ago

“Great value package and great customer service all rolled into one. Love being a valued customer of Policy Expect.”

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Posted 4 years ago

“The Policy was easy to understand and met all my needs.”

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Posted 4 years ago

“As a new customer I found the whole process very easy”

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Posted 4 years ago

“No comment”

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Posted 4 years ago

“Great value, easy process”

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Posted 4 years ago

“Very helpful and saved a bit of money also with a change of circumstances so great service all round”

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Posted 4 years ago

“Excellent service and a very good price”

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Posted 4 years ago

“Very easy and quick to apply. Great price. Would recommend.”

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Posted 4 years ago

“Very straight forward application process and great value cover.”

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Posted 4 years ago

“Very easy process to set up and good cover levels included as standard”

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Posted 4 years ago

“Excellent experience”

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Posted 4 years ago

“I matched a like for like quote between my previous insurer and Policy Expert. I saved an astonishing £80!!!!!! Quick. Easy. Superb Results. Very Rare! Many thanks.”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,414 reviews