Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and easy system customer friendly”

Helpful Report

Posted 4 years ago

“Negotiating the website was easy. All the questions were clear and explanations, where necessary, were available. The different levels of cover and relevant costs were set out to make an informed decision and, best of all, the premium was set at a competitive level. Confirmation was swift and I feel confident that I have the building and contents insurance that I need, at a cost I can afford.”

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Posted 4 years ago

“I did a go compare check and Policy Expert came out cheapest however this sometimes means a substandard cover but not this time . Will look also when my car insurance is due.”

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Posted 4 years ago

“Really good customer service, couldn't find any other insurance broker with amount of cover and extras what you get for the price.”

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Posted 4 years ago

“Taking out the policy was clear and simple to follow. Everything was simple to understand and took the policy out right away. There current offers and low price were for me better than what other companies were offering”

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Posted 4 years ago

“Made the renewal process really simple in a world that’s too complicated already.”

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Posted 4 years ago

“Very easy application process and great cover for a very competitive price.”

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Posted 4 years ago

“Bespoke quotations for home insurance rather than generic cover”

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Posted 4 years ago

“Easy to buy, different options to pay annually or monthly. Covers majority of aspects about home insurance and contents insurance at very competitive/reasonable price.”

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Posted 4 years ago

“Efficient, quick, professional”

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Posted 4 years ago

“Easy process to follow and very competitive price for top cover.”

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Posted 4 years ago

“It was really easy to set up and not long to do either. Sometimes you get pages of questions but with Policy Expert it was just right.”

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Posted 4 years ago

“Just searched for home insurance and was surprised at how good the value for money for your policy is. So much for so little. Glad I found you.”

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Posted 4 years ago

“I'm very pleased with the price offered for my new policy, hence why I have switched to policy expert. I'm a little wary about some of the 'small print' such as the clause about hiding door keys when we are in bed or not at home, but for such a good price I'm willing to make changes to my usual habits.”

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Posted 4 years ago

“Very easy to understand the form and filling out process which also didnt take long to fill out and price was back very quick and responsibly priced”

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Posted 4 years ago

“Good service and very good price”

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Posted 4 years ago

“No issues setting up my account and the customer services were helpful.”

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Posted 4 years ago

“Spoke to to a gentleman on the phone Gary who was most helpful with my query.”

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Posted 4 years ago

“Great value policy, beat my previous provider by 50%. Easy online application. This is a new policy so I cant comment on customer service or making a claim but for price I would highly recommend.”

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Posted 4 years ago

“It was really easy to set up and not long to do either. Sometimes you get pages of questions but with Policy Expert it was just right.”

Helpful Report

Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews