Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,414 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found through a cashback site. Not the cheapest but offer the extra benefit at no extra cost to become the most competitive.”

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Posted 4 years ago

“The best like for like value home & car insurance & an efficient & easy to use website - very impressed”

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Posted 4 years ago

“A very comprehensive policy at a competitive price. Website is east to navigate and use customer service is excellent.”

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Posted 4 years ago

“The whole process of taking out my house insurance was really easy. The prices were very competitive against other companies and above all there were extra covers thrown in too , like legal cover and emergency cover. I would highly recommend Policy Expert.”

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Posted 4 years ago

“Good price for the cover I need”

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Posted 4 years ago

“Good price,easy to use website”

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Posted 4 years ago

“Easy online application with competitive price.”

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Posted 4 years ago

“My partner and I have both swapped to the Policy Expert for the value for money. Great cover and great price”

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Posted 4 years ago

“The Home&Content insurance policy that I bought from the Policy Expert provides a good cover at a very reasonable price. Buying it through the internet was also very striaghtforward.”

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Posted 4 years ago

“Bad customer service”

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Posted 4 years ago

Good Afternoon, I'm sorry to hear that you are unhappy with the service you have received from Policy Expert. We would love the opportunity to investigate your concerns, but we are disappointed to see that you have not provided us with any information to identify your account or policy. If you could please email your details to me at homereviews@policyexpert.co.uk, I'll look into your comments right away. Thanks in advance, Jasmine

Posted 4 years ago

“Easily accessible and value for money with all aspects covered”

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Posted 4 years ago

“Darren was very helpful and did everything to assist me when there was a problem accessing the documentation”

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Posted 4 years ago

“Darren was very helpful and did everything to assist me when there was a problem accessing the documentation”

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Posted 4 years ago

“Great price great service”

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Posted 4 years ago

“Great price great service”

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Posted 4 years ago

“When taking out a home insurance and specifying my preferences, I was worried I'd get a bill too much to handle only to discover policy expert was happy to provide the cover I needed at one of the most competitive prices put there. The process was smooth and setup took few minutes. They also have a user friendly dashboard and so far I enjoy using them.”

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Posted 4 years ago

“Great price great service”

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Posted 4 years ago

“Found policy expert very easy to use & good value for money. The policy also included a lot of Additional covers that were standard but are extra with other companies”

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Posted 4 years ago

“Very good policy deal and website easy to use.”

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Posted 4 years ago

“Recently signed up to policy expert, join up was very straight forward and all relevant information clearly stated.”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,414 reviews