Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy , quick,clear, had everything I needed. Just a quick click and covered well. Oh, and Meerkat deals.”

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Posted 3 years ago

“Amazing service via telephone, polite efficient staff, and most definitely good value for money.”

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Posted 3 years ago

“I did use first time,”

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Posted 3 years ago

“Good prices, easy to buy online and access documents. Clear information on what is covered, and the excesses etc. Hopefully no claim will need to be made, but clear information on how to contact given.”

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Posted 3 years ago

“Straight Forward , helpful and great value for money.”

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Posted 3 years ago

“Great service, easy to use. Very refreshing that a company wants to include things that other companies don’t, and keep their prices down”

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Posted 3 years ago

“I was totally impressed with the ease with which I was able to arrange this insurance and then to find that there were other very useful benefits given with it. It made such a wonderful change to be able to complete the application so easily and feel safe in the knowledge that I was not going to find numerous essential add-ons after completion. I look forward to not needing to use the provisions of the policy, but secure in the knowledge that if that was unfortunately necessary, my initial reaction of a very competent organisation would make the process bearable!”

Policy Expert 5 star review on 25th January 2022

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Posted 3 years ago

“Competitive prices and including home emergency cover.”

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Posted 3 years ago

“I have always been very happy with Policy Expert and have taken out home insurance with this company for 3 years so far. They always offer the most reasonable quote for the level of cover offered and consistently beat the opposition when it comes to insurance quotes. In terms of customer service, I have absolutely no complaints. I had to call them for a query, I got through to someone quickly and the very polite and friendly employee dealt with my query in a couple of minutes. The website is easy to navigate and getting a quote is straightforward. I would thoroughly recommend Policy Expert for your home insurance.”

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Posted 3 years ago

“Good service. Competitive and reliable”

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Posted 3 years ago

“Good service. Competitive and reliable”

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Posted 3 years ago

“Straight forward, simple, clear, everything covered that I need and at a great price!”

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Posted 3 years ago

“Good policy with better price to cover home insurance and contents. Also the bonus are getting free basic emergency and legal policy which not included by other insurers. Very straight forward and easy to follow online guidance and policy purchase.”

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Posted 3 years ago

“Great stuff”

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Posted 3 years ago

“Very competitive price and easy to deal with”

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Posted 3 years ago

“Quick simple policy. You buildings and contents with accidental cover on both, home emergency assistance, legal aid etc etc over £80 cheaper then the next. We've been with them for a while now, why change when not only are they an excellent price, they have comprehensive cover too!”

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Posted 3 years ago

“Found through a cashback site. Not the cheapest but offer the extra benefit at no extra cost to become the most competitive.”

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Posted 3 years ago

“The best like for like value home & car insurance & an efficient & easy to use website - very impressed”

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Posted 3 years ago

“A very comprehensive policy at a competitive price. Website is east to navigate and use customer service is excellent.”

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Posted 3 years ago

“The whole process of taking out my house insurance was really easy. The prices were very competitive against other companies and above all there were extra covers thrown in too , like legal cover and emergency cover. I would highly recommend Policy Expert.”

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Posted 3 years ago

Policy Expert is rated 4.7 based on 20,410 reviews