Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant policy, so easy to fill in form, policy experts make things so simple, and cheap building and contents insurance.”

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Posted 3 years ago

“easy to quote and good value, time will tell how well to deal with if required, but so far so good”

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Posted 3 years ago

“Very easy to sort out the best policy for me.”

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Posted 3 years ago

“Good advice for the best insurance price and product”

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Posted 3 years ago

“The right cover at the right price.”

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Posted 3 years ago

“Fantastic price and superb cover”

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Posted 3 years ago

“Excellent premium level easy website to navigate”

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Posted 3 years ago

“I have just renewed my home insurance with Policy Expert and saved over £200 on the price my other insurance company quoted me very pleased”

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Posted 3 years ago

“Excellent price. Very easy to compare different cover options on the website. Painless.”

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Posted 3 years ago

“Excellent price with all the details clearly displayed.”

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Posted 3 years ago

“Clear, concise and straightforward. Would definitely use again.”

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Posted 3 years ago

“Fantastic price and superb cover”

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Posted 3 years ago

“Straight forward and easy to fill in details and get quotation, then to decide and pay. Good cover and value.”

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Posted 3 years ago

“Cost-effective insurance.”

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Posted 3 years ago

“Easy to navigate”

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Posted 3 years ago

“Seems to be reasonable value but have not yet needed to claim”

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Posted 3 years ago

Good Morning Thank you for taking the time to leave us a review and for choosing Policy Expert as your home insurer! I appreciate that you may not feel in a position to review our claims service, however, we are proud to say that we have never failed to pay a claim that is covered by our policies. We write our policies in Plain English to ensure they are clear and we support thousands of customers every month by paying their claims. Nonetheless, if there is anything additional you feel we could have done to achieve a 5-star rating, we would love to hear it. Feedback like this really helps us build on the service we offer. If you would like you can send your thoughts to us at homereviews@policyexpert.co.uk. Thanks, Nisha

Posted 3 years ago

“Renewed my insurance via "Go Compare". Seemed to offer good cover and was £10 cheaper than my previous insurer. You will only find out if it is a good insurance company as and when you put in a claim.”

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Posted 3 years ago

“I started by choosing Policy Expert from a comparison site online. The policy had everything I needed and the price was very acceptable. I was looking for a nonstandard construction house policy which was not easy. As this policy had a telephone help call line, I phoned them. No long waiting time. Excellent help discussing all my needs and offers of updates. Needless to say, I was extremely pleased and was able to but the policy there and then. No hassle at all.”

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Posted 3 years ago

“Great service ,quality throughout process of taking policy out .excellent”

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Posted 3 years ago

“The house insurance policy I want at a very competitive price”

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Posted 3 years ago

Policy Expert is rated 4.7 based on 20,410 reviews