Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and excellent Customer Service. Recommended”

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Posted 4 years ago

“Very helpful and informative.”

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Posted 4 years ago

“Very good price and easy to use”

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Posted 4 years ago

“In these tough times it’s so refreshing to have a company that really cares about its customer. I’ve contacted customers services on a number of occasions and nothing is too much trouble for them. I like to review my home insurance policy yearly and Policy Expert always come out competitive and as a bonus include some extras to the policy. A big thumbs up from me!!”

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Posted 4 years ago

“Excellent value it beat my renewal quote by £85 same cover so I am delighted and the website very easy to use”

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Posted 4 years ago

“Way to use, excellent price, simple process. Couldn't be happier.”

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Posted 4 years ago

“Excellent service. No difficult questions on the policy form. Very impressed with the extras Policy Expert included in both buildings and contents insurance. They were the best value for money on Money Supermarket comparison site. Easy monthly payment scheme set up in seconds. Very pleased I chose Policy Expert as my insurer.”

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Posted 4 years ago

“Insured my first home in a matter of minutes couldn't be happier with the service.”

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Posted 4 years ago

“Insured my first home in a matter of minutes couldn't be happier with the service.”

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Posted 4 years ago

“I have given a 5* rating for how easy it was to purchase this product, and for having one single price without having to add on with extra policies and cover. Haven't needed to use yet so can't comment on future service .”

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Posted 4 years ago

“Everything I required at a good price.”

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Posted 4 years ago

“Simple and easy application essay to understand options and terms”

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Posted 4 years ago

“Easy online form to fill in , good price and protection”

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Posted 4 years ago

“I used compare the market, Policy Expert came out on top, not just the price but the cover you get with the policy. Was looking not just for the cheapest but a good insurance cover and policy expert did just that. Highly recommend for a good quality cover stress free!”

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Posted 4 years ago

“It was so quick and easy to take out my policy giving me piece of mind that my home is fully covered. Thanks for your prompt and efficient service. A very happy customer”

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Posted 4 years ago

“The advisor (Jim) was helpful and professional with good knowledge explaining everything in a way I could understand, a pleasure to talk to which can't be said for all insurance companies.”

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Posted 4 years ago

“Value for money, which comes as no surprise as I found this product on Money Supermarket. Elements of the policy were clearly presented and it was very easy to initiate membership.”

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Posted 4 years ago

“Very good policy met all criteria. Phoned company for further info very good response from lady on phone”

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Posted 4 years ago

“Good price and very pleasant and helpful Customer Service Team.”

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Posted 4 years ago

“online application straight forward and easy to navigate. Free legal Expenses and home emergency cover was an added bonus”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews