Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,414 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really quick and easy to sort online, competitive pricing and all the documentation arrived quickly”

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Posted 5 years ago

“Lovely customer service team”

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Posted 5 years ago

“I just insured my house yourselves, and I must say I was so pleased with the way the call was handled left me with a pride for your professionalism. Well done to your training team for making your customer support staff so well versed in the connection with your customers.”

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Posted 5 years ago

“Very understanding arranged the product to suit my needs”

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Posted 5 years ago

“The buying experience was excellent and the phone call was answered immediately. Overall very pleased”

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Posted 5 years ago

“Very easy to organise full details on line well organised site easy to buy at good price”

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Posted 5 years ago

“Sent my renewal and although it had increased a little it was still competitive so decided on this occasion to stay with them.”

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Posted 5 years ago

“Just changed insurance for my home and contents using Compare The Market. Policy Expert came up with a very competitive price with easy to download documents.”

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Posted 5 years ago

“Very easy to organise full details on line well organised site easy to buy at good price”

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Posted 5 years ago

“Very competitive price and simple process to sign up with them. Hopefully will never need to use their CS for a claim but expection is they will be as good as the overall process.”

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Posted 5 years ago

“Specciall it's cheaper then others”

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Posted 5 years ago

“Quick easy process when moving house, thank you!”

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Posted 5 years ago

“Good simple process to take policy out.”

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Posted 5 years ago

“Found out about Policy Expert on confused.com.After finding your telephone number I got through to an operator wwho took me through everything with a polite manor.Was very impressed & proceeded to take out my home & contents insurance with you. Price was very competitive & am hoping this will continue in the coming years. First class. Thank you”

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Posted 5 years ago

“Very happy with cost of my insurance”

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Posted 5 years ago

“Very easy to understand and do online. Great value for money and access all details”

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Posted 5 years ago

“No hassle. Best price. Customer service world class n very friendly”

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Posted 5 years ago

“Quick and easy to do on line”

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Posted 5 years ago

“Great price and great service”

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Posted 5 years ago

“Excellent product and price.”

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Posted 5 years ago

Policy Expert is rated 4.7 based on 20,414 reviews