Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far I have been pleased with the correspondence and cover supplied. I am hoping not to make a claim so will never be able to update this review regarding service”

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Posted 4 years ago

“Very competitive price with some great features and add-ons included”

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Posted 4 years ago

“Excellent service so far, thank you”

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Posted 4 years ago

“Excellent and competively priced insurance cover. Customer service exemplary, answering my queries in detail and patiently.”

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Posted 4 years ago

“Excellent service and price. Would recommend Policy Expert for straight forward and efficient Insurance set up for both household Buildings and Contents, at least 20% cheaper than competitors but still will all the extras included!”

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Posted 4 years ago

“Easy and simple to sort and was a good price, they included all necessary products needed”

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Posted 4 years ago

“Only just purchased the insurance so too early to comment”

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Posted 4 years ago

“Seems like good value for money”

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Posted 4 years ago

“A really good value for money policy.”

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Posted 4 years ago

“Easy to use and competitive prices.”

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Posted 4 years ago

“Good coverage as a good price”

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Posted 4 years ago

“Extremely helpful and professional staff, would recommend.”

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Posted 4 years ago

“Very friendly and patient staff. There were several callbacks arranged and each callback was made exactly when promised.”

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Posted 4 years ago

“Friendly team when trying to set up policy called me back to offer their support as was having trouble processing my payment. Best cover for the price.”

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Posted 4 years ago

“My current home insurance provider kept raising their prices every year. This year was the final straw. I was paying £24 per month with my old home insurance provider. I then found Policy Expert on a comparison website. For the exact same coverage, from the excess to the insured amounts and even down adding a couple of extras like legal assistance the price per month went from £24 to a few pence over £9. That’s right £9. You haven’t read this wrong. For me….no brainer. Didn’t even have to think about that decision. Bye bye old provider. Hello Policy Expert. Thanks guys.”

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Posted 4 years ago

“Great value and easy to use format with pictorial aids for understanding things such as locking systems”

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Posted 4 years ago

“Straightforward and easy to do on line.”

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Posted 4 years ago

“Home insurance, good policy at a fir price”

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Posted 4 years ago

“Professional”

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Posted 4 years ago

“The options were clear and well explained making my choice very easy.”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews