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Policy Expert Reviews

4.7 Rating 20,290 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,290 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Quick and easy application .Really good price
Helpful Report
Posted 8 years ago
I already had my insurance through Policy Expert and received my renewal notice. I checked out other companies' prices and P.E. was better. Where others were charging for legal cover, I have this free from P.E.
Helpful Report
Posted 8 years ago
Easy to book and arrange on line; a range of options to suit needs. I have not made a claim so cannot comment on helpfulness in such circumstances.
Helpful Report
Posted 8 years ago
Good customer service.
Helpful Report
Posted 8 years ago
Easy and convenient way to renew online at competitive prices.
Helpful Report
Posted 8 years ago
Good renewal price and provided additional extras free of charge as part of the renewal
Helpful Report
Posted 8 years ago
Easy to sort insurance and friendly staff. Good value for the cover received.
Helpful Report
Posted 8 years ago
Reasonable price for good cover
Helpful Report
Posted 8 years ago
Quick efficient and courteous. Insurance sorted and best price found. What more can you ask.
Helpful Report
Posted 8 years ago
Easy to apply over the phone. Clear information provided. Staff friendly.
Helpful Report
Posted 8 years ago
Easy renewals process
Helpful Report
Posted 8 years ago
Easy to arrange policy with
Helpful Report
Posted 8 years ago
Good customer service
Helpful Report
Posted 8 years ago
Great service after a bad start with a previous cusyomer service agent i spoke and renewed with another agent. she was effficent and friendly
Helpful Report
Posted 8 years ago
Good value quote which saved me money on my renewal price. Policy was quick and easy to set up.
Helpful Report
Posted 8 years ago
Renewal more than expected but after speaking with assistant now all sorted Assistant was extremely helpful and everything sorted in less than 15 mins
Helpful Report
Posted 8 years ago
Customer service very good
Helpful Report
Posted 8 years ago
Very good customer service
Helpful Report
Posted 8 years ago
Great service
Helpful Report
Posted 8 years ago
Customer service very good
Helpful Report
Posted 8 years ago
Policy Expert is rated 4.7 based on 20,290 reviews