Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value policy, easy to purchase and hopefully i wont have to make a claim!”

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Posted 4 years ago

“Excellent coverage for my home and contents insurance. Great value. Better than most other insurance brokers.”

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Posted 4 years ago

“Very good value for money.”

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Posted 4 years ago

“Good cover; better than my previous insurer for less money. Good features included as standard instead of at additional cost. Efficient and quick with my own account and paperwork.”

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Posted 4 years ago

“Comprehensive cover, friendly and knowledgeable staff, excellent value for money. Great customer service!”

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Posted 4 years ago

“Great value for money”

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Posted 4 years ago

“I had a question on my renewal so emailed, i got a quick response on the telephone, answered my question & was very helpful, i was very happy with the outcome so renewed my policy, thank you”

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Posted 4 years ago

“Have used before no problems good price”

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Posted 4 years ago

“Setting up my home and contents insurance with Policy Expert has been so easy and simple! Everything is broken down clearly for what/how much I am covered for. I would definitely recommend Policy Expert to a friend!”

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Posted 4 years ago

“Easy to navigate site - good price and everything included in price didn't have to add on.”

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Posted 4 years ago

“Good and reasonable rates”

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Posted 4 years ago

“Good and reasonable rates”

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Posted 4 years ago

“Good and reasonable rates”

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Posted 4 years ago

“Found the website easy to use. Great price for my home contents insurance. Had a problem with payment details but rang the Customer Service team who were really helpful. Will definitely use them again!”

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Posted 4 years ago

“Quick and easy to arrange, excellent cover and very competitive rates.”

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Posted 4 years ago

“I can’t really say much about the company in terms of dealing with claims but the price and what’s included it’s really reasonable and perfect for me. Easy to manage all documents online. Hopefully I won’t have to check the claim scenario but for now I’d recommended checking current policies and what’s in it to see if PE can match your expectations for a lower price.”

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Posted 4 years ago

“Straightforward purchase online and clear description of policy details . Excellent value , especially as legal assistance and home emergency were included in building and contents policy .”

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Posted 4 years ago

“Website was very clear and easy to use. Quick process to get a quote and all available extras, plus costs were listed. All information clearly provided so that you an make the best decision about your policy. Excellent all round.”

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Posted 4 years ago

“Useless, it won't let me log in to my account or reset password”

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Posted 4 years ago

Good Afternoon Thank you for taking the time to leave us a review. Firstly, I am sorry to hear that you're having trouble logging in to your account. We have tried to contact via phone to assist you with accessing your online account, unfortunately, we were unable to get through to you. I have emailed you directly with a temporary password along with some instructions on how to log in to your account. If you still have trouble logging in, please contact me directly at homereviews@policyexpert.co.uk. Thanks, Nisha

Posted 4 years ago

“Great service and easy to set up.”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews