Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to complete the process of purchasing home insurance at a very competitive rate, with guidance where required to assist the completion process”

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Posted 4 years ago

“Excellent efficient website and client registration. Superb value for money”

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Posted 4 years ago

“As it is i hope the service, will be good through the rest of your service.”

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Posted 4 years ago

“Automatic renewal email gave a higher price than what I paid this year. Went onto price comparison website and got a better quote from Policy Expert. Rang up and they modified the details relating to the new quote to match the existing policy and it came out cheaper! Decided to renew for simplicity. The confirmation emails I've received (about 6 of them in a few hours) all relate to the renewal based on the automatic renewal figure which is incorrect - the policy documents appear to be in order however.”

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Posted 4 years ago

Good Afternoon Thank you for taking the time to leave us a review. We will always look to offer you our most competitive quote when generating your renewal. However, as our automatic renewal quotes are based on the information provided in your previous policy, we are only able to look into changes that could potentially lower your premium when we speak with you over the phone. However, I'm pleased to hear that we have managed to provide you with cover and a premium that you're happy with. I would like the opportunity to investigate your comments regarding the purchase confirmations that you had received. Unfortunately, I am unable to locate your account with the details you have provided on this review. Would it be possible to contact me directly? I am available via phone or you can email me at homereviews@policyexpert.co.uk and mark for my attention. Thanks, Nisha

Posted 4 years ago

“Hi I really happy with my home insurance customer service happy to help with everything thanks you.”

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Posted 4 years ago

“Great product, superb service and easy to understand process/policy docs”

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Posted 4 years ago

“good product compared to others in the market. price was also reasonable. They are providing free accidental damage for buildings and contents ( basic one) which is still good. Home Emergency and legal cover is free and that amazing add on from policy expert”

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Posted 4 years ago

“Very quick and easy to purchase home and contents insurance.”

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Posted 4 years ago

“Easy online application & by far the best policy on the comparison sites. So much extra comes as standard. Would definitely be recommending to friends & family”

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Posted 4 years ago

“Super easy to set up and great price. Highly recommended.”

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Posted 4 years ago

“Very good and very efficient.”

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Posted 4 years ago

“Got car and home insurance from. Policy expert, Simple, quick and easy. Can't fault it.”

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Posted 4 years ago

“Really easy to use website. Pleased with the price I have been quoted”

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Posted 4 years ago

“All done easily on line, saving £90”

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Posted 4 years ago

“Really happy with my quote and now bought product.”

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Posted 4 years ago

“So easy to obtain a quotation on line and the policy I have got is great and suits my needs at the best competitive price on the market”

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Posted 4 years ago

“Easy to access to website, simple form filling procedure. All in all a good experience”

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Posted 4 years ago

“Polite helpful and knowledgeable staff. Good competitive product”

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Posted 4 years ago

“Polite helpful and knowledgeable staff. Good competitive product”

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Posted 4 years ago

“very pleased with the service and price”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews