Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Expertly handled my telephone query. Refund from old policy credited very quickly to my bank account 👍”

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Posted 4 years ago

“Very competitive price. Easy online buying.”

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Posted 4 years ago

“Excellent service and very efficient”

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Posted 4 years ago

“Easy to apply great prices would highly recommend.”

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Posted 4 years ago

“quick simple easy to use website”

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Posted 4 years ago

“Where have you been until now? I have just found the brilliant Policy Expert people. Everything explained in easy to understand language, best cover, best price, what's not to like?”

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Posted 4 years ago

“Happy quick service”

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Posted 4 years ago

“Very friendly, knowledgeable staff on phone, answers all your questions in detail.”

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Posted 4 years ago

“Very competitive price. Easy online buying.”

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Posted 4 years ago

“It was a really smooth process getting our home and content insurance sorted. We felt really relived, that it went really smoothly. Thank you!”

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Posted 4 years ago

“Good price, with a lot of extra features for "free" / included in the plan. Happy with quote, I hope I do not have to use them ( like any insurance, good to have just in case ).”

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Posted 4 years ago

“Great company, great price, returning costumer for 2nd year!”

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Posted 4 years ago

“Excellent service, good price and easy to use website. Would highly recommend”

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Posted 4 years ago

“Helpful and friendly advisor also a quick telephone transaction.”

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Posted 4 years ago

“Very easy to fill in and fallow”

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Posted 4 years ago

“I've gone back to PE even though I still have 3 months on my Ensure policy. Why? Because Martyn Lewis advised getting new policies within the feet month before prices were adjusted, Because it was cheapest on market for me and I will get some Cashback. And because I was with them for 4 years before I thought I should shop around for cheaper and esure had Legal and Emergency covers free. But PE always gave me good service and I was going to go back to them anyway in 3 months time and I think PE are simple to buy from, have good phone contact, provide a rebuild value for me and explain what building and contents mean.”

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Posted 4 years ago

“Very straightforward and efficient service”

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Posted 4 years ago

“Better then others Money saver 🙂”

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Posted 4 years ago

“Better then others Money saver 🙂”

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Posted 4 years ago

“The guy I spoke to was really helpful, knowledgeable & friendly. It was the best deal, thank you!”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews