Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used this company a few times. Found their prices to be competitive and their after sales team to be really helpful.”

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Posted 5 years ago

“WOULD PREFER TO HAVE POLICY PROVIDED BY POST OTHERWISE ONLINE SERVICE IDEAL PRICES EVEN BETTER”

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Posted 5 years ago

“easy to compare and clear to read through”

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Posted 5 years ago

“Extremely friendly customer focused staff, very competitive quotes”

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Posted 5 years ago

“Easy to organise and buy. Very good price”

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Posted 5 years ago

“Easy to talk to, made everything simple, good as it gets.”

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Posted 5 years ago

“Very easy to do on line, requested a paper version it arrived next day. Very helpful member of staff arranged it for me.”

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Posted 5 years ago

“Great deal and value for money!”

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Posted 5 years ago

“Hi, Policy Expert, the policy was straight forward to fill out, simple , easy to understand,sometimes when it becomes difficult to understand when on comparison site, I give up, but this was soo simple to do, price was amazing, and even the contract for direct debit, you couldn't make it any easier, I wont hesitate to check them out for any other insurance, thanks Policy Expert xx”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Easy to purchase Free insurances which is fab and not expected!”

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Posted 5 years ago

“Excellent pricing and easy to set up policy”

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Posted 5 years ago

“Very easy to read policy criteria and straight forward to complete.”

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Posted 5 years ago

“Easy to purchase Free insurances which is fab and not expected!”

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Posted 5 years ago

“Very good would recommend”

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Posted 5 years ago

“The price obviously attracted me but I found the procedure to take out the policy so easy to do”

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Posted 5 years ago

“Easy to access and good value for money. Cannot comment upon service as have just signed up”

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Posted 5 years ago

Good Morning Thank you for taking the time to leave us a review. It's great to hear that you are happy with the value of your policy. I appreciate that you may not feel in a position to review our services, however, we do welcome all feedback ranging from the process of setting up/renewing a policy via our channels to the quality of our online services and communications. As we are always looking to improve on the service we provide, if you do have any feedback about your experience, or if there is anything else I can assist you with, please contact me directly. I am available via phone or you can email ask@policyexpert.co.uk and mark for my attention. Thanks, Nisha

Posted 5 years ago

“Very good price for a policy which covers everything I need. Very easy site to follow and complete. The proof of a good company will be the after care and attention if ever I have to claim ,as to how I am treated fairly and efficiently but I hope I won’t need this service.”

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Posted 5 years ago

“Easy to set up home insurance which covers everything I need at a good price.”

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Posted 5 years ago

“I have just renewed our Home/buildings insurance with Policy Expert again and have to say so easy and accessible. I would reccommend. Thank you Mr G R Robinson.”

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Posted 5 years ago

Policy Expert is rated 4.7 based on 20,410 reviews