Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got a competitive quote and was able to discuss the policy on the telephone with a well informed member of staff. All done quickly and efficiently”

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Posted 5 years ago

“Very good.”

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Posted 5 years ago

“Simple to do and complete”

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Posted 5 years ago

“Very easy to set up, good process and great reviews. Very easy to navigate. Excellent service.”

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Posted 5 years ago

“Was impressed how easy to get insurance”

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Posted 5 years ago

“Excellent, easy to use service.”

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Posted 5 years ago

“Super value for money, easy to apply and policy explained in great detail”

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Posted 5 years ago

“Website easy to navigate and very competitive wuote”

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Posted 5 years ago

“A very quick and easy process. All elements outlined simply and clearly. A 5* process.”

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Posted 5 years ago

“I had buildings and contents insurance with Policy Expert for what seems like an age! I left for two years, but I'm glad to be back. They are simply unbeatable on price and level of cover, in my experience.”

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Posted 5 years ago

“Very straight forward to get an online quote from Policy Expert. Very competitive price and contained a number of things as standard such as legal assistance, which others charge for. Hopefully will never have to use the policy, but so far very impressed with policy expert”

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Posted 5 years ago

“Quick and easy to use”

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Posted 5 years ago

“Easy and by far the cheapest quote using compare the market.”

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Posted 5 years ago

“Excellent service - would definitely recommend”

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Posted 5 years ago

“Surely the two most important factors when it comes to renewing your home insurance are price and sub-clauses. The premium for this policy was significantly lower than all of the others and a full £153 lower than my renewal quotation from Tesco. On closer inspection of the actual policy it had no hidden omissions in terms of single item maximum value or exclusions and so on. All in all, remember to shop around - Policy Expert was by far the best option on this occasion.”

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Posted 5 years ago

“By far the cheapest quote for my home insurance with slightly improved cover over what I had with esure last year. Happy with the price and apparent cover but you never know how good of an experience an insurance company will give you until you have to make a claim. Happy so far.”

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Posted 5 years ago

Good Afternoon Thank you for taking the time to leave us a review. I'm pleased to hear that you are happy with the premium and overall cover. I appreciate that you don't currently feel like you're in a position to review our claims service, however, we welcome all feedback, ranging from our website and policy documentation to any interactions you may have had with our agents. If you do wish to discuss things further or if there is anything else I can help you with, please contact me directly. I am available via all the channels displayed on our website https://www.policyexpert.co.uk/contact/. Thanks, Nisha

Posted 5 years ago

“Excellent service - would definitely recommend”

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Posted 5 years ago

“I bought my house cover from policy expert at a competitive cost with the terms requested. It was easy to follow instructions to complete the purchase of my policy, very pleased.”

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Posted 5 years ago

“Simple and easy to obtain a quote. Best price quoted and set up within minutes.”

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Posted 5 years ago

“Very happy with this service”

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Posted 5 years ago

Policy Expert is rated 4.7 based on 20,410 reviews