Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,412 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very happy that Policy Expert could quote a reasonable figure for my house and contents insurance, compared with the rocketing price quoted by my previous insurer even though I hadn't made a claim.”

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Posted 4 years ago

“Very good customer service, talked me through everything . Pleased with the cost.”

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Posted 4 years ago

“Quick and simple to use.”

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Posted 4 years ago

“First timer with policy expert and so far the cost was better than other companies I compared to for house & content insurance. Navigating through the site was easy and clear to understand. The only thing I would say is after set up of my registration I’ve struggled to locate the agreement to docusign on the site.”

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Posted 4 years ago

“Very easy and good price”

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Posted 4 years ago

“Very pleased with the offering and service.”

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Posted 4 years ago

“Quick, easy online information, competitive price and above other competitors with included covers as standard.”

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Posted 4 years ago

“Excellent service, very good prices. Would definitely recommend.”

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Posted 4 years ago

“The best deal for home insurance. I save a lot of money. Definitely recommended. Thank You”

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Posted 4 years ago

“Second year with Policy Expert. Great renewal quote and dead easy to do online. 5 stars.”

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Posted 4 years ago

“Fantastic customer service as always & very competitive on price, gets the thumbs up from me.”

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Posted 4 years ago

“Everything covered as required. Seamless transaction”

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Posted 4 years ago

“Fantastic customer service as always & very competitive on price, gets the thumbs up from me.”

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Posted 4 years ago

“Very good website to use, excellent offer lots of included extras other companies charge more for. Easy to filter too. Really pleased with whole thing. Def 5*”

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Posted 4 years ago

“I was really worried about setting up a new policy...I had stayed with the same company for some time. All I will say I shouldn't have! Your site was extremely easy to negotiate. Very clear...straightforward....and very reasonable.”

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Posted 4 years ago

“Quick and easy process, even for the less tech savvy over 60s”

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Posted 4 years ago

“Very impressed with the service.”

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Posted 4 years ago

“Excellent service great price received good information recommended to others of my friends and family”

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Posted 4 years ago

“The process was quick and simple. Only a 4 star as I have yet to make claim (and hopefully will not need to), so do not know that side.”

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Posted 4 years ago

“Efficient helpful service”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,412 reviews