Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and simple to use.”

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Posted 4 years ago

“First timer with policy expert and so far the cost was better than other companies I compared to for house & content insurance. Navigating through the site was easy and clear to understand. The only thing I would say is after set up of my registration I’ve struggled to locate the agreement to docusign on the site.”

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Posted 4 years ago

“Very easy and good price”

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Posted 4 years ago

“Very pleased with the offering and service.”

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Posted 4 years ago

“Quick, easy online information, competitive price and above other competitors with included covers as standard.”

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Posted 4 years ago

“Excellent service, very good prices. Would definitely recommend.”

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Posted 4 years ago

“The best deal for home insurance. I save a lot of money. Definitely recommended. Thank You”

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Posted 4 years ago

“Second year with Policy Expert. Great renewal quote and dead easy to do online. 5 stars.”

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Posted 4 years ago

“Fantastic customer service as always & very competitive on price, gets the thumbs up from me.”

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Posted 4 years ago

“Everything covered as required. Seamless transaction”

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Posted 4 years ago

“Fantastic customer service as always & very competitive on price, gets the thumbs up from me.”

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Posted 4 years ago

“Very good website to use, excellent offer lots of included extras other companies charge more for. Easy to filter too. Really pleased with whole thing. Def 5*”

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Posted 4 years ago

“I was really worried about setting up a new policy...I had stayed with the same company for some time. All I will say I shouldn't have! Your site was extremely easy to negotiate. Very clear...straightforward....and very reasonable.”

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Posted 4 years ago

“Quick and easy process, even for the less tech savvy over 60s”

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Posted 4 years ago

“Very impressed with the service.”

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Posted 4 years ago

“Excellent service great price received good information recommended to others of my friends and family”

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Posted 4 years ago

“The process was quick and simple. Only a 4 star as I have yet to make claim (and hopefully will not need to), so do not know that side.”

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Posted 4 years ago

“Efficient helpful service”

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Posted 4 years ago

“I used a comparison site to look for a home insurance quote and Policy Expert came at the top of the list (cheapest and most comprehensive range of cover). I had not heard of Policy Expert before so did a bit of online research and they came up with many good reviews. When I clicked to go to their own website to complete the quote, I have to say Policy Experts' website was the most straightforward to use and clear description of the comprehensive cover and any options. This made it simple to choose and buy. When I had been to other insurers for comparative quotes, they all now seem to offer basic cheap insurance cover (that covers virtually nothing) and you then have to work out all the additional options you need, all at extra cost, before you finally have a quote you might want, but can't afford. With Policy Expert, you get a comprehensive cover as standard, at a very competitive price which you can buy simply and quickly. Why do anything else!!”

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Posted 4 years ago

“Good price for me.”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews