Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,414 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can always get through to somebody on the phone or the live messaging service during the day unlike some other providers and banks I use where its impossible to talk to a human being. They're also very helpful!”

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Posted 4 years ago

“Just what I wanted at a reasonable price”

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Posted 4 years ago

“Great value home insurance with a friendly and helpful team - would definitely recommend! Thanks”

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Posted 4 years ago

“Very helpful ,my wife didn’t like what I had done until she spoke with an agent then all was sorted to her satisfaction,thankyou ,and you saved me £200”

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Posted 4 years ago

“Good and easy online service. Pleased with quote which matched last year's policy like for like.”

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Posted 4 years ago

“Fairly easy to use”

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Posted 4 years ago

“Superb cover for a fair and very reasonable price.”

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Posted 4 years ago

“Excellent value for money saved over a hundred pound on policy nearly identical to original policy ☺️”

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Posted 4 years ago

“Explained in words I can understand fast and easy to understand web site”

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Posted 4 years ago

“Easy to proceed with clear instruction. Would ideally like to have had the policy documents posted as I like paper copies without having to print myself.”

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Posted 4 years ago

“Explained in words I can understand fast and easy to understand web site”

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Posted 4 years ago

“Good fast results. Well with in budget hopefully all will be OK.”

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Posted 4 years ago

“Building/Contents insurance quote £60 cheaper than current insurer's quote. Form filling on website much more comprehensive and easy to complete than I have experienced with other companies. Telephone staff polite, knowledgeable and friendly. A pleasure to deal with this company.”

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Posted 4 years ago

“Easy steps to follow and no hiccups and have a choice to upgrade your policy”

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Posted 4 years ago

“Great and smooth service from Policy Expert team !”

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Posted 4 years ago

“Very helpful and explained every question l asked , very professional and l saved over 100.00 pound lm very happy”

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Posted 4 years ago

“Great and smooth service from Policy Expert team !”

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Posted 4 years ago

“Great and smooth service from Policy Expert team !”

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Posted 4 years ago

“Great and smooth service from Policy Expert team !”

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Posted 4 years ago

“I Don't look for the cheapest car insurance. I look for the best value for money. Policy Expert is by far the best value for money. It is so good 4 family members have insured their cars with Policy Expert. We have all taken out home insurance with them as well.”

Policy Expert 5 star review on 11th June 2022

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,414 reviews