Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to set up and an excellent price.”

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Posted 4 years ago

“Excellent all round service and insurance product”

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Posted 4 years ago

“My house insurance policy was quick to do online. The price was cheaper than my renewal with my previous insurer. I would consider using Policy Expert again.”

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Posted 4 years ago

“Fantastically helpful all round”

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Posted 4 years ago

“I’ve not used the policy and so can’t really rate it as for me the rating comes when the policy has to be used sadly.”

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Posted 4 years ago

Good Afternoon Thank you for taking the time to leave us a review. I appreciate that you may not feel in a position to review all our services, however, we hope that feedback obtained from reviews such as yours could give us an opportunity to look into any way our overall services could be improved - from the efficiency of our website, how clear you find our policy documentation, to any interactions you may have had with our agents. If your rating of 3-stars is also reflective of your experiences with things such as this, please do let me know - we would love to get some further feedback from you. I am available by telephone, email and live chat. Thanks, Nisha

Posted 4 years ago

“Good value, great cover. Very easy to set up and deal with. No fuss”

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Posted 4 years ago

“Easy to set up and brilliant price”

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Posted 4 years ago

“Super easy process and the cheapest I could find.”

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Posted 4 years ago

“Simple and easy to undertake.”

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Posted 4 years ago

“Easy to begin policy, clear and concise website and good communication via emails”

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Posted 4 years ago

“Quick, easy, affordable cover”

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Posted 4 years ago

“Easy to set up and brilliant price”

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Posted 4 years ago

“Easy to begin policy, clear and concise website and good communication via emails”

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Posted 4 years ago

“Straight forward and good value for money.”

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Posted 4 years ago

“Excellent. Asked all the right questions to get appropriate cover and reasonable price.”

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Posted 4 years ago

“It was very simple, easy to complete. No complications which is what I like after a full day on a pc.”

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Posted 4 years ago

“Buying my building and contents insurance with Policy Expert was so easy, done and dusted in 10 minutes.”

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Posted 4 years ago

“Found on comparison site and very easy to give all my information. No surprise add ons when you get to the payment stage - so far all good 👍”

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Posted 4 years ago

“Quick and easy to sort out new home insurance.”

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Posted 4 years ago

“Very professional service. Cost effective.”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews