Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy”

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Posted 4 years ago

Good Afternoon Sandra, Thank you for taking the time to leave us your feedback. Here at Policy Expert, we are continually reviewing our processes and products to see how we can better our services. We are so pleased and proud to hear that your experience with us, was efficient and stress-free. I note that you have left us with a rating of 3-stars. We would love to understand the ways you feel we could improve our services to make it a 5-star experience. Please forward any thoughts you have to me at homereviews@policyexpert.co.uk. Thanks in advance, Jasmine

Posted 4 years ago

“The customer service person I spoke with was excellent”

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Posted 4 years ago

“It was so simple and easy to do ,an excellent site.”

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Posted 4 years ago

“A very competitive quote for home Insurance. When I accepted the quote, the process of signing up was seamless and satisfying. I would recommend Policy Expert to anyone who is looking for value for money home insurance.”

Policy Expert 5 star review on 3rd September 2021

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“No problems. Straight forward process”

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Posted 4 years ago

“Easily best home insurance annual price for me thus year”

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Posted 4 years ago

“Good price and clear details on what is insured”

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Posted 4 years ago

“Super simple process, good cover although the cheapest option on Compare the Market for me!”

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Posted 4 years ago

“Quick and straight. Applying was easy, took a few minutes. Policy guide was clear and easy to understand.”

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Posted 4 years ago

“Great value insurance, good coverage and easy to arrange, highly satisfied customer.”

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Posted 4 years ago

“Great price with great coverage easy to speak to and get a hold of would highly recommend”

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Posted 4 years ago

“Whole process was straight forward. Found site on comparison site. Wasn't able to complete all on line as I had some issues to resolve. These were dealt with proficiently and efficiently. Everything was explained and questions answered. Came away with clear understanding. Would recommend.”

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Posted 4 years ago

“This was the easiest process to change my house and contents insurance that I have come across in years! No silly attempts to get me to take out insurance on items that I do not want. Simple process and done in a few minutes. Well done Policy Expert.”

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Posted 4 years ago

“Excellent apart from one question asking if my neighbours had suffered subsidence or flooding within 100 mtrs?(how would I know) answered no as I assume that’s correct but if I’m wrong it probably will invalidate my insurance!!”

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Posted 4 years ago

“Very helpful and patient. Whole process went smoothly.”

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Posted 4 years ago

“Very good price, Very easy website”

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Posted 4 years ago

“Easy to complete no fuss”

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Posted 4 years ago

“This Company has given me all which I was looking for in home insurance at a very reasonable annual price. The seem to be very efficient.”

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Posted 4 years ago

“Best price ever”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews