Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good value for money 💰”

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Posted 4 years ago

“Very good and quick customer service.”

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Posted 4 years ago

“Very easy website and very happy with my quote quite a bit less than my usual Insurer.”

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Posted 4 years ago

“Good fast efficient service Excellent overall…”

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Posted 4 years ago

“VERY COMPETATIVE PRICES,EASY TO READ POLICY QUOTES.”

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Posted 4 years ago

“Excellent customer service, great value for money. Beat renewal price and a pleasure to deal with. Such a smooth and easy transaction.”

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Posted 4 years ago

“Having experienced policy Experts first class service when making a claim on behalf of my Mother, I decided to take out a policy for myself.”

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Posted 4 years ago

“Great site to navigate, everything straight forward, easy to read and know what you are paying for. Especially for us older folk.”

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Posted 4 years ago

“It was straightforward and took about 10 minutes.”

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Posted 4 years ago

“Easy fill in form , best price and freebies given too 👍!!!”

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Posted 4 years ago

“Very quick, simple and easy”

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Posted 4 years ago

“It wasn't made clear that the insurance is provided by an Insurer registered in Malta and boy authorised by the FCA”

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Posted 4 years ago

Good Afternoon James, Thank you for taking the time to leave us your feedback. At the point of purchasing a policy, we recommend that all policyholders thoroughly review their policy documentation, including their policy wording booklet. Within this, we confirm that Policy Expert policies are underwritten by QIC Europe Ltd, registered in Malta. QIC Europe Ltd are authorised and regulated by the Malta Financial Services Authority. In addition, Policy Expert is part of QMetric Group Ltd, who are authorised and regulated by the Financial Conduct Authority (FCA). So, you can rest assured that we operate within the FCA's regulatory requirements. If you wish to discuss this any further, please do not hesitate to contact me directly. I am available by telephone, email and live chat. Thanks, Jasmine

Posted 4 years ago

“The advisor who I spoke to was very professional and concise in the information provided. They referred to a supervisor to ensure that the information they provided was accurate, which gave me confidence in the company and product.”

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Posted 4 years ago

“It was simple and easy to do. The cover is better than others and great value”

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Posted 4 years ago

“Very quick and easy online,very competitive prices, well happy”

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Posted 4 years ago

“Value for money and staff were very helpful well done keep it up and more customers are coming your way”

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Posted 4 years ago

“Quick and easy”

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Posted 4 years ago

“Well presented and managed website with clear wording of policy options to help choose the right cover. Would certainly recommend.”

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Posted 4 years ago

“The customer service person I spoke with was excellent”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews