Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect customer service”

Helpful Report

Posted 4 years ago

“Very quick answering the phone.Polite easy to understand. Recommend”

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Posted 4 years ago

“Quick and easy to set up. Good value for money as 'extras' were already included.”

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Posted 4 years ago

“Excellent, easy and quick”

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Posted 4 years ago

“Perfect to use and easy to complete transaction.”

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Posted 4 years ago

“Very straightforward web site”

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Posted 4 years ago

“Super-helpful and knowledgeable adviser on the phone when trying to buy the policy. Good value premium if you can make do with a higher accidental damage excess and not "new for old" in some areas of cover.”

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Posted 4 years ago

“Excellent service, reasonable price.”

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Posted 4 years ago

“Efficient”

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Posted 4 years ago

“Simple and easy policy to take out”

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Posted 4 years ago

“The web journey to buy the policy was easy, simple and user friendly. When I look at the claims and other policy related points are very far from other competitors.”

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Posted 4 years ago

Good Morning Krishna, Thank you for taking the opportunity to leave us a review and for choosing us for your insurance this coming year! I'm pleased to hear that you found purchasing a policy easy, simple and user-friendly. However, I note that you have only left us a 3-star rating. I have attempted to contact you by telephone and email, to see if there are any additional concerns you would like to discuss, but unfortunately, I was unable to reach you. If you do have any feedback about your experience, or if there is anything else I can assist you with, please contact me directly. I am available via phone or you can email me at homereviews@policyexpert.co.uk. Thanks, Ellie

Posted 4 years ago

“Simple and easy policy to take out”

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Posted 4 years ago

“Easy process!”

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Posted 4 years ago

“Very easy to get quote and order insurance”

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Posted 4 years ago

“Good price”

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Posted 4 years ago

“Good price”

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Posted 4 years ago

“So easy to use and very competitive price, highly recommended”

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Posted 4 years ago

“Very cheap on comparison site. 30% lower than other quote.”

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Posted 4 years ago

“Very easy, great choices superb price, will use again”

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Posted 4 years ago

“Quick and simple too get a quote and easy implementation”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews