Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and great price. Used helpdesk and they are very good.”

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Posted 4 years ago

“Great price anyway with free legal cover. Sign-up was hassle free.”

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Posted 4 years ago

“Very easy process. Home insurance I bought is very good value for money.”

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Posted 4 years ago

“Good quote and easy to apply”

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Posted 4 years ago

“Excellent value; very easy to pay for and immediate buildings and contents cover applied. Very impressive.”

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Posted 4 years ago

“Great policy benefits great price excellent cover top insurance friendly knowledgeable agent on phone when taking policy out”

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Posted 4 years ago

“A huge thank you to Emma at Policy Expert. I couldn't locate my policy details anywhere and sent the scantest info to PE in the hope that they could find them. I fully expected to have to wait a couple of days/till after Christmas, but I heard back within a couple of hours and all was well. Absolutely delighted. Thank you.”

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Posted 4 years ago

“Great price, renewal very competitive. Friendly staff. Never had to claim so can't comment on that.”

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Posted 4 years ago

“So easy! Price very competitive and although wasn’t the cheapest on the comparison website it was less than £5 dearer and had far more benefits included as standard. Very easy to navigate the site and everything in plain english. Policy details emailed straight away and easy to access my policy online. Highly recommend.”

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Posted 4 years ago

“I had spent probably two hours going through what I needed with the Direct Insurers who don't appear on comparison sites and another one but found Policy Expert offered exactly or better cover for 35% less. It was a no-brainer and getting exactly what I wanted took around ten minutes. Not the first time we have used them and we will again.”

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Posted 4 years ago

“Quick and easy to get Home and Contents cover”

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Posted 4 years ago

“so easy to arrange, all laid out, just very straight forward and good value too.”

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Posted 4 years ago

“Really good service when I called and spoke to an agent, as I needed clarification on a few issues. Went ahead and took out a Comprehensive policy at a competitive price.”

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Posted 4 years ago

“Great service easy to deal with good price thanks”

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Posted 4 years ago

“Easy clear and very competitive prices Used then before and always had a good service”

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Posted 4 years ago

“Very helpful staff lady called Wendy who I'd dealt with before really good service and value”

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Posted 4 years ago

“Great free cover on lots of items and so easy to use”

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Posted 4 years ago

“Quick and easy transaction. The most competitive on the market especially in these difficult times”

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Posted 4 years ago

“Easy to obtain insurance”

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Posted 4 years ago

“Quick easy and cheap 👌”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews