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Policy Expert Reviews

4.7 Rating 20,270 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,270 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Cheaper insurance compared to other companies.
Helpful Report
Posted 7 years ago
They provided me with cheaper home insurance compared to other companies.
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Posted 7 years ago
They were helpful over the telephone, and the price was the best for the level of cover given,
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Posted 7 years ago
Quite at the moment early days
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Posted 7 years ago
Every thing seemed straight forward and easy to do, also good price.
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Posted 7 years ago
no problems
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Posted 7 years ago
Simple to use and took the info from compare the market so didn't have to type it again.
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Posted 7 years ago
Excellent website and simple and clear policies. Highly recommended.
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Posted 7 years ago
Allowed me to renew our house insurance at a better price than we had been quoted on our 2 year fixed deal and with more extras included.
Helpful Report
Posted 7 years ago
cheap and cheerful insurance. I made a claim and they didn't seem to wriggle too hard to avoid paying out. Was a little difficult finding the claims line number though.
Helpful Report
Posted 7 years ago
Online service, no fuss, no hassle, straight forward, good value
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Posted 7 years ago
Easy online process
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Posted 7 years ago
They were happy to review my quote after I had done a price comparison.
Helpful Report
Posted 7 years ago
the deliver the service that they offer, and always giving tips to protect you home and belongings.
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Posted 7 years ago
Easy to renew. A reminder is sent. Very little price increase from previous year
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Posted 7 years ago
was struggling to renew home insurance, but was offered a good deal.
Helpful Report
Posted 7 years ago
competitive premium
Helpful Report
Posted 7 years ago
It was easy to find the best deal
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Posted 7 years ago
After doing a price comparison they were happy to review my quote to my satisfaction
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Posted 7 years ago
everything was clear and easy to follow payment was made e easy and clear
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,270 reviews