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Policy Expert Reviews

4.7 Rating 20,273 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,273 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
All done in very professional way, very polite, no problems with my renewal of the house insurance even when I added emergency plumbing cover
Helpful Report
Posted 7 years ago
Great service. Easy to do online.
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Posted 7 years ago
Easy, relatively cheap and convenient to renew: however I have not made a claim, so cannot comment about that.
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Posted 7 years ago
Good site to purchase hace from
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Posted 7 years ago
Cheap and simple
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Posted 7 years ago
friendly service and easy to talk to .
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Posted 7 years ago
Ease of service.
Helpful Report
Posted 7 years ago
I got regular emails and when my policy was coming to an end I was informed with plenty of time to change my policy or continue if I wanted.
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Posted 7 years ago
Very quick and easy to deal with
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Posted 7 years ago
Good covet for a good price but not had to use it yet.
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Posted 7 years ago
Good price and covered what was needed.
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Posted 7 years ago
Very competitive quotes. Cover most of the items I wanted to insure. Good customer support.
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Posted 7 years ago
Easy Process and good price.
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Posted 7 years ago
easy process and good price
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Posted 7 years ago
Only took out the policy. Price and contents seems good value for money. I haven’t made a claim so no idea about customer service etc
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Posted 7 years ago
Competitive price - full and comprehensive coverage
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Posted 7 years ago
I cannot say I'm happy in terms of claims, as I fortunately didn't get that chance. But the purchase of policy, selecting the options etc is good.
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Posted 7 years ago
Very efficient and simplified paperwork Easy to understand quotes well set out.
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Posted 7 years ago
Value for money, friendly expert advice and support.
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Posted 7 years ago
Changed renewal price to be lower than any quotes on comparison websites.
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,273 reviews