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Policy Expert Reviews

4.7 Rating 20,270 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,270 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
It was so easy to do online
Helpful Report
Posted 7 years ago
Competitive price. Good communication. Would reccommend.
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Posted 7 years ago
Very cheap and covers all that I’m looking for
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Posted 7 years ago
Policy expert was very competitive, website very easy to operate. Our house insurance is due in two weeks time so was a bit disappointed that the money was taken out of the account immediately whereas car insurance always takes money out of account on day of car's renewalrenewal.
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Posted 7 years ago
by offering a good price for my policy . thankyou
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Posted 7 years ago
Very satisfied with your servis
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Posted 7 years ago
3rd year with them, always Great Value and easy to renew,
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Posted 7 years ago
I made a mistake with my policy and the agent said it will take 24hrs for someone to call me back but I had to call back myself after the 24hrs but they where more then happy to help me when I did speak to the agent and she was really friendly also.
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Posted 7 years ago
Renewal quote was cheaper than quotes on a comparison site! Happy!!
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Posted 7 years ago
Good communication and helpful warnings of potentially bad weather events
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Posted 7 years ago
Straightforward and competitively priced renewal
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Posted 7 years ago
Good friendly chap on the phone, very clear with advice,
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Posted 7 years ago
Easy to use and additional cover for free which other providers did not give.
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Posted 7 years ago
Easy to use and able to have emergency home cover for free
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Posted 7 years ago
Very easy to deal with and good prices. Very good call centre staff too
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Posted 7 years ago
competitive price
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Posted 7 years ago
Good service
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Posted 7 years ago
I have used Policy Expert for a few years now and each year the renewal price works out cheaper than rivals. Quick and easy to renew and all documentation sent on the day.
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Posted 7 years ago
Good reasonable prices. Efficient service.
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Posted 7 years ago
by promising a good amount of cashback via Topcashback.
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,270 reviews