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Policy Expert Reviews

4.7 Rating 20,273 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,273 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Competitive rates Easy to apply
Helpful Report
Posted 7 years ago
The cheapest I can find so far
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Posted 7 years ago
Competitively priced and good communication
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Posted 7 years ago
No fuss a bit long winded going through figures I was already aware of but overall all good. I am yet to make a claim I think this is when you find out how good the insurance company you are with actually are.
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Posted 7 years ago
Very..helpfull...
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Posted 7 years ago
Good price
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Posted 7 years ago
I was able to sort the whole process on line
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Posted 7 years ago
Very helpful when called, have renewed policy for a second year.
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Posted 7 years ago
Easy renewal, simple admin to complete.
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Posted 7 years ago
So far so good. I’ve only just taken out a policy with Policy Expert, but they’ve been very helpful and professional. Haven’t had to make a claim yet though. I chose them mainly because of the customer service reviews and so far they’ve lived up to it
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Posted 7 years ago
EASY TO CONTACT
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Posted 7 years ago
Offered free home emergency cover and matched last years cost.
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Posted 7 years ago
Good service and competitive pricing
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Posted 7 years ago
Very pleased with friendly and pleasant attitude of the customer service
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Posted 7 years ago
They told me about differences in terms and fees from last year which made it easy for me to assess if this was the right deal for me.
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Posted 7 years ago
Easy process
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Posted 7 years ago
Really happy with the renewal quote saved us time sorting through other quotes ....And amended the policy really easy on the phone ...
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Posted 7 years ago
I'm never happy paying out money but you did your best for me
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Posted 7 years ago
Good level of cover offered for price.
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Posted 7 years ago
Very reasonable price
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Posted 7 years ago
Policy Expert is rated 4.7 based on 20,273 reviews