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Policy Expert Reviews

4.7 Rating 20,290 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,290 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Easy to deal With
Helpful Report
Posted 8 years ago
Got me a policy at a reasonable price point
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Posted 8 years ago
easy and great value for money
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Posted 8 years ago
Easy to use and quick
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Posted 8 years ago
They made my life easier when it comes to choosing my home insurance. With a busy life style, they sent over my new quote, which I could just review and continue with.
Helpful Report
Posted 8 years ago
Really Easy to set up, helpful on the phone and very straight forward when letter came to renew, good prices. For a little 2 bed terraced which I have
Helpful Report
Posted 8 years ago
Great customer service by Amy! I ended up with more cover than I originally had for £20 less a year! Thanks again!
Helpful Report
Posted 8 years ago
Great service by Amy, she was very honest and I ended up with more cover than I already had for £20 less per year! Thanks again!
Helpful Report
Posted 8 years ago
Good price and easy to open new insurance policy
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Posted 8 years ago
Good response from customer service advisor
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Posted 8 years ago
Great customer service
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Posted 8 years ago
Good cover and good price thanks
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Posted 8 years ago
It seemed easy to set up a policy and see what was included.
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Posted 8 years ago
Very efficient and sorted my insurance out without problem.
Helpful Report
Posted 8 years ago
Great affordable price with everything included.
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Posted 8 years ago
Easy to apply for insurance and reminders online for renewal. Only reason not 5 is not had to claim to test and lost home call out on renewal.
Helpful Report
Posted 8 years ago
No fuss renewal procedure. Was a little disappointed policy went up from previous year with no claims and home emergency removed.
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Posted 8 years ago
Really good service.
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Posted 8 years ago
Very fast and efficient service
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Posted 8 years ago
very young lady on phone, able to sort query on phone
Helpful Report
Posted 8 years ago
Policy Expert is rated 4.7 based on 20,290 reviews