Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive cost but I have fortunately not had to make a claim so that aspect is unknown.”

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Posted 4 years ago

“Easy to set up”

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Posted 4 years ago

“Easy to set up”

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Posted 4 years ago

“Excellent price Easy to understand wording All done on line”

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Posted 4 years ago

“Matched lowest price i could find and very helpful.”

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Posted 4 years ago

“Good comprehensive house insurance at an excellent price!”

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Posted 4 years ago

“The Policy Expert website was clear and easy to use. I arrived at the site after recommendation from a comparison website. Great efficient service.”

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Posted 4 years ago

“Easy to use and great value for the cover offered”

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Posted 4 years ago

“Easy to sign up, have never had to claim so can’t speak for that process.”

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Posted 4 years ago

“Pricing is very competitive and customer service contact was extremely helpful and professional so would definitely recommend to others”

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Posted 4 years ago

“Spoke to Darren, very helpful in talking me through the process. Very competitive price,signed up for the year.”

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Posted 4 years ago

“Great company and customer service . They really go out of their way to help and offer an unbeatable loyalty discount”

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Posted 4 years ago

“Easy to sign up, have never had to claim so can’t speak for that process.”

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Posted 4 years ago

“Policy taken out online”

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Posted 4 years ago

“Received renewal letter from my previous home insurance company and was NOT happy with the price increase and lack of flexibility. Immediately went on to price comparison website and policy expert were top of the list. Cheaper than my previous company by over £150 and matched them for all aspects. Documents came thru super quickly and the whole switching process has been GREAT so far. Hopefully, they are not like 99% of other insurance companies and massively increase the premium after the first 12 months... but we will see. Would certainly recommend them so far!!!”

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Posted 4 years ago

“Very easy to understand, and fill out forms, best value for money policy I could find”

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Posted 4 years ago

“Good package offered at a fair price”

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Posted 4 years ago

“Easy to use site made it simple and easy to get my house insurance”

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Posted 4 years ago

“Well priced and good cover. An easy and pleasant experience setting up the house and contents cover. The young lady I spoke to on the phone was informative and understanding of just what I required, not to mention knowledgeable.”