Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.03

2.0 Rating 1,027 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 1,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Quotemehappy.com 1 star review on 10th March 2025

Henry

Quotemehappy.com 5 star review on 27th January 2025

VIKAS

Quotemehappy.com 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm sorry to hear your review is bad What went wrong please scroll down To see.”

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Posted 3 years ago

“Impossible to contact them. Company is set up to auto renew without your knowledge and then charges you a small fortune to cancel the policy you didn't want!”

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Posted 3 years ago

“It’s impossible to contact them. There system is very complicated. Please don’t do any business with them.”

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Posted 3 years ago

“Be aware , you will have a difficult job trying to speak to a human at this very poor insurance company ! You get what you pay for ! Even simple enquiries are difficult to resolve! I will never use them again , we are still waiting to resolve a simple problem that would easily be dealt with by one of the more well known companies ! Never again !!!!!!!!”

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Posted 3 years ago

“By definition a "self-service insurer" however this actually extends to dealing with third party claims yourself, Defending their County Court proceedings and at this rate, paying the third party yourself. Following a 50/50 split liability incident in April 2018, I asked QMH if they needed any help disputing the TP damage claim. They declined, saying it was modest and would be paid in full. Fast forward to September 2021 and proceedings arrive at home, the third party suing for unpaid vehicle damage. Three weeks on, QMH have made 1 phone call to me offering mainly excuses and platitudes and have yet to either confirm they have paid the claim or, alternatively that they are placing a Solicitor on record. So, I'm now Defending the claim myself. Fortunately I've 20 years experience in Civil Litigation but that's beside the point. This utter atrocity of an insurance company are effectively happy to let their policyholders get a CCJ against them through their poor performance. I've had 1 fruitless live chat, sent 4 emails, 2 contact forms over 3 weeks and still no interest from QMH. In short, don't insure with any Aviva underwritten company. I swore I never would as I see on a daily basis how terrible Aviva are from within Litigation, but was tempted by a really low price. Never again.”

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Posted 3 years ago

“Easy quick to use great price”

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Posted 3 years ago

“Very cheap quote, but all online, it took the "Team" 5 days to get back to me and didn't answer my question about the policy - but they did say they hoped I would stay safe!! I re asked the question and again got a nonsense answer, when I again re worded the question I got a response basically saying don't bother us again look on line. I wish now I had paid more for a better company, because I am quite sure the same service will apply If I make a claim.”

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Posted 3 years ago

“Avoid Quote me Happy no customer service, not able to speak to anyone by phone or by online chat. Don't respond to emails either. Had a new windscreen repair National Windscreens awful the guy did more damage to my car than the initial window crack. Replaced the windscreen black glue all over the car, seals not replaced, scratches on bonnet etc”

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Posted 3 years ago

“Brilliant service even when I left them for another provider. They sent me my no claims proof without having to be asked.”

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Posted 3 years ago

“I did an insurance quote on the website before my renewal and they wouldn’t do the same like to like even so it was saved on the quote me happy website it mysteriously disappeared when my renewal was due ?”

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Posted 3 years ago

“cant get hold of anyone to explain why I owe money when they already thanked me for renewing policy. I just want to find out what is going on .Please do not use this company”

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Posted 3 years ago

“I thought online only was great idea. Reality is avoid at all costs. trying to speak to someone when things go wrong is impossible. Windscreen claims are routed through National Windscreens who are worse than QMH.”

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Posted 3 years ago

“To start with I wouldn't have put a star as quote me Happy don't deserve any. Delivery bike bump into the back of me in July, instructed to pay the excess buy quote me Happy as I would have a refund, two months after numerous phone calls and emails, still waiting. I called today and was informed that I had to contact the other insurance company for my refund, basically I was told not to bother them anymore I had to do all the work. Quote me well unhappy and wouldn't recommend them to anyone.”

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Posted 3 years ago

“I have to update my password every single time I try to log into my car insurance details. Every time I try I’m told once again the password is incorrect and I get logged out. EVERY single time. The system just won’t update. I have filled in the contact forms with details of the issue but get no response. This is appalling. No helpful contact number of course.”

Helpful Report

Posted 3 years ago

“Tried calling you three times to make a claim and clearly there is nobody f##king there!! Been with you three years and this is the first time I've needed to claim!! I've cancelled my renewal and also contacted my bank to make sure you don't try and take another payment. It's obvious you are SCAMMERS!! YOU SHOULD BR INVESTIGATED FOR FRAUD!! AVOID AT ALL COSTS!!! THE REVIEWS ARE ABSOLUTELY SHOCKING!! HOW THE HELL YOU ARE STILL OPERATING?? 🤬🤬🤬”

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Posted 3 years ago

“The fact that the business plan relies on people not understanding how automatic policy renewal works until they cancel their policy”

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Posted 3 years ago

“Absolutely incompetent. Could not handle a valid home insurance claim. Asked me to obtain plumbers report after their own plumber couldn’t determine the source of leak and water damage in bathroom. After obtaining the report at their behest and costing myself nearly £200 I phoned to enquire as to where to send the plumbers report they were not interested in the report being submitted and decided they would not cover the cost of the damage or the report. Disgraceful customer service and as a result I cancelled my car insurance with them as well. Would not entertain this company if my life depended on it. Do d not “Quote me happy” in any way shape or form. Steer clear.”

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Posted 3 years ago

“Avoid this company- awful experience and stressful as they don’t care. Online self service is useless and the 24hour response delay if you seek help is not satisfactory at all.In desperation I’ve insured elsewhere with a 2 months left on my policy. Can’t take the lack of customer care. Please just avoid them 😱”

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Posted 3 years ago

“I cancelled my policy within the 14 days of renewal yet they still took the full year's renewal out of my bank account. I tried logging into my account but they replied my details were not recognisable despite giving my policy number too. Thus permanently locked out of my account and they do not send the email promised to reset my password (despite using the password I originally used to register the account). This is a dreadful firm to deal with and they automatically take your renewal out of your account on your debit bank card since they do not have direct debits that their customers can cancel. AVOID THIS FIRM AT ALL COSTS!”

Helpful Report

Posted 3 years ago

“Avoid at all costs! I am in the process of a claim and Quote Me Happy are useless. You cannot speak to anyone, it's all done via email or 'Live Chat' which is appalling. When you have an accident there are many moving parts, lots of companies involved; repairers, courtesy cars, 3rd parties, etc lots of questions. You cannot speak to a human being. I spent 1 hour talking on Live Chat messaging just to have the message window disappear then had to re connect to someone else who wanted to know everything again. Utter shambles mate! Best bit was they wanted me to wait 1 month to get my car repaired at one of their garages... so they could pocket the excess! Avoid these guys at all costs.”

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Posted 4 years ago

Quotemehappy.com is rated 2.0 based on 1,027 reviews