“Currently with them.
Can't upload ncb. Can't speak to a human. Online only "24/7" NO ONE EVER REPLIES. increased monthly payments without telling me why ! Around 90 extra for the whole year!”
“Home and contents insurance about to go up by 21%. I hope they pay their staff that well! Shan't be stopping with them. I have been a good customer since 2017 and no claims.”
“I was been informed by the bank that you have taken out money twice from my credit card for HOME INSURANCE without my authorisation. I have checked my email non of the email states that I have confirm. Tried several time to get in touch with you by email to reset my password as you have locked my account, no response from your end. Last response I have to-day due to renewal of my HOME INSURANCE. I am in touch with FCA that how the company takes the money out of the account without authorisation.”
“Locked out of my account tried to change password over 10 times the server froze every time cancelled my direct debit has I was cancelling going with another provider and eventually got a password change 2 days after it was due and cancelled the policy now get demand letters and threats of court for stopping payment for something I donât want and there system wouldnât let me in so not my fault avoid at all cost”
“I am unable to log into my account as it says I have tried too many times.! I used the correct details. I need a copy of my insurance to prove to the council that I am insured. Soon I will be fined for parking in my street if I can't prove my insurance. I have asked for help with their customer service link and various means but no reply ...NOTHING. I will never use this company again and do not recommend anyone does because I am so frustrated. I have tried many many times to get some form of contact and NOTHING. Quote Me Unhappy should be what the company is called .”
“Hi All, I have just had to cancel my car insurance policy with about 8 weeks left to renewal. I sold my car and bought a new car, however, Quote Me Happy could not insure my new car, as it was to expensive! So I had to cancel and go to a new provider. So it was not my fault! However, what really annoyed me was the fact that they charged me for cancelling my policy, and no refund was offered! Despite there being 2 months left to run on what was a single annual payment! Quote me Happy offers good cheap insurance, but without any human contact! I have learnt from this, and in future would rather pay extra to speak with a human being with another provider, especially when in my view, I could not amend my policy for my new car, as Quote me Happy could not insure it as it was to expensive, and they kept my money for cancelling the current policy! Very poor show, should be renamed! Quote me not so Happy.com
So please be aware! Will not use them again.”
“Avoid this company! Never deal with them! The worst insurance company ever! You canât get through to them. They never contact you! Never even acknowledge you. Had an accident which wasnât my fault and they didnât repair my car, what a joke! Incompetent and useless!”
“ÂŁ56 to cancel my policy as I've sold my car! I was with them since november but decided to change my car!
I wont be using them again..
I will need new insurance in a few weeks when I get my new car but will be avoiding these guys due to ripping me off! Seriously..this is I guess how they make their money???”
“Quote me Happy.....what a joke..avoid at all costs. Pay a little extra and get a proper, reliable company. After 3 days of reporting an accident that wasn't my fault, all on line as no one to speak to they finally got back to me with information that was useless, never offered a hire car even though I pay extra for this, ended up paying out my own pocket. Left high and dry and extremely frustrated with this cowboy outfit. RIP off...stay away!!!! Would score minus stars if possible!!!!”
“Might seem cheap at the beginning but there isn't a call centre to speak to anyone and when you cancel 6 months down the line they charge a ÂŁ56 cancellation fee. AVOID,AVOID,AVOID...”
“Can not get through on the phone, still waiting for my claim to be sorted. Company are a joke, will move when policy runs out. Avoid this Mickey Mouse comapny.”
“Absolutely frustrating with this company cannot cancel as email has changed therefore got a letter from them saying theyâre take legal action even though we tried endlessly to co contact them to make them aware of cancellation.Who do l contact to complain?”
“For the second year running, I have not been notified of any renewal before the actual renewal date. This company is a disgrace to the insurance industry.”
