Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.03

2.0 Rating 1,027 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 1,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Quotemehappy.com 1 star review on 10th March 2025

Henry

Quotemehappy.com 5 star review on 27th January 2025

VIKAS

Quotemehappy.com 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Swerve these! Shocking how bad. 0/5 if I could. Policy documents never sent to me despite using the link to request them and sending numerous emails (they do not have a phone number to call), absolute sh*t show! Currently not able to change car on policy due to not having policy number, no one to call, rendered policy useless. Unbelievable how someone can operate a business a such. Avoid at all costs! Con artists. How can you not have a number to call!? I sent a timebound notice to the ceo saying if they dont contact me then im walking away from the policy and im not paying any fees because of a breach of contract on their part.”

Helpful Report

Posted 3 years ago

“1 star is too many for this company. I believe that anyone who genulnely left a 5 star review, must never have had to make an insurance claim through Quote Me Happy (QMH) a more approriate name for this compant ought to be Make Me Unhappy as that is certianly what happened to me when they took over 3 months to reapir my car which was involved in a no fault accident and had Minior damage to the front bumper, drivers wing and door and the Alloy wheel. The lack of communication beteween the partner companies that Quote me happy uses is jus unbelievable. I discoverd my car sat for over 6 weeks having nothing done to it in cmpound full of mainly written off cars. as Copart who for some reason had take my car away for assesment , even though, on the claims forms, I entered online' I clearly stated the car was still driveable without any major issues ( I drove it home over 80 miles from the scene of the accident) . Copart told me they clearly indicated they had told QMH the car was repairable and only after 6 weeks did i phone up Coopart and find this out as I had an email and phone call from Copaert a week after they recieved the car, to tell me it was repairable , at the same time they had informed QMH. However QMH denied recieving this communication and had done nothing and as I did not know the process here, i assumed my car was being reapired during this time and may have been awaitioing for parts or something similar. THis was not the case and nothing had been done ata all. I had to make a load of calls to get to this stsge and then I got passed from pillar to post to get the repair done by a Garage that is only 2 miles from my home. Yet the car was now in a yard over 30 miles from my home . Then there where furthe delays over getting the car released from Copart and transported to the garage that eventually repaired the car . Appraently QMH had to pay Copart for storage of my car and transporting it to them and their was a dely in QMH paying for this. I think the Garage after reciving the car repaired it to very high standard in under a week. By the end of this process, I felt I should have just taken my car to the loacal garage myself and paid for the repair myself and forgotten about the insurance claim it woul possibly have been cheaper than the Excess, quicker and far lsss stressful . I certainly will not be renewing my Insrance with QMH or Aviva its parent company after reading about the many eother reviews here, which obviously QMH or Aviva don't care about or thin a 2 Star Review and 27% rating are a good review score. Don't believe their sob story that it is the pandemic which is causing these problems either.”

Helpful Report

Posted 3 years ago

“Customer service seems non existent. Surely the pandemic can't still be the excuse?? I'm changing my car in a few days and have a problem with the timing of the new vehicle insurance. It's a problem I can't do online. I've emailed twice now and I'm still waiting for a response. In the meantime I've received another quote that is very competitive so if Quotemehappy doesn't get their finger out, I will be going elsewhere with my new vehicle and cancelling my existing policy completely.”

Helpful Report

Posted 3 years ago

“Very bad customer service,you can wait days for reply from the company.My car window was replaced after 2 weeks,wasnt fit properly, also bottom silver seal was damaged.I couldn't drive during that time .Changing my insurance provider asap.”

Quotemehappy.com 1 star review on 12th March 2022

Helpful Report

Posted 3 years ago

“No contact from Insurers, no repairs carried out since Storm Arwen to date and we are now on March. Impossible to contact by phone, it took three days to log the initial complaint and appalling customer service even when submitting a complaint. We are now approaching the Omudsmen. Avoid like the plague!”

Helpful Report

Posted 3 years ago

“Recently I had to claim for lost keys, only to discover that i wasn't covered, as my key did not have the quotemehappy tag on it. As this had been the spare keys and the tag was on the main set of keys. This was my fault as I had not read the small print, I should have requested an extra tag. Then to receive a letter from keycare. stating if I wish to make a claim in the future, I need to provide proof that I had replaced my keys. As I'd already moved on with my life and just put it down to a bad experience and promise to be more careful in the future. I would caution all those who take out insurance quote me happy to make sure you read all the small print, and for anybody who uses key care I would advise against this. but those of with key care already I wish you good luck.”

Helpful Report

Posted 3 years ago

“My wife's car was stationary when hit in a rear end shunt. Reporting the claim to QMH they authorised its removal to storage and there it's been for more than 6 weeks. Yesterday they advised that due to a technicality they now refuse liability for the repair. Unbelievable!! We are now reporting QMH's actions to the Insurance Ombudsman.”

Helpful Report

Posted 3 years ago

“If there were 0.5 stars, i would give it that. YOU CANNOT GET HOLD OF PHYSICAL PERSON ON THE PHONE. I believe they are not based in uk. Someone scraped my car and left a note giving me all their details. They booked a garage which is 2 hours away. Now the garage is saying I need to pay for the repairs? PLEASE DO NOT USE THIS COMPANY, THEY DO NOT KNOW UK POLICY. AND CONTACTING THEM IS VERY VERY DIFFICULT. ANY ISSUE WITH YOUR CAR? any accidents? Might as well get your own lawyer.”

Helpful Report

Posted 3 years ago

“Don't touch this company with a barge pole. Purchased car insurance in November for a year but purchased a different car and went to amend the details only for it to say I don't have a policy with them. I have a copy of the cover note but after emailing them for over 24 hrs I've now had to purchase new insurance in order for me to drive my car. They ask what went wrong....it was me actually going on their website to get insurance in the first place....STAY AWAY FROM THIS COMPANY”

Quotemehappy.com 1 star review on 1st March 2022

Helpful Report

Posted 3 years ago

“Beware tho. I moved to a new build house and they would not insure it so told me to cancel which cost £33. I don't think I should have had to pay cancellation fee as it was them who were not prepared to insure my new build which also had the standard 10 Yr guarantee and was probably less of a risk than my old house. They are still looking into this.....tbc?? There is NO facility to phone the company for this as far as I could see.”

Helpful Report

Posted 3 years ago

“They may be great but who knows as they don't answer the phone and the online tools dont work.”

Helpful Report

Posted 3 years ago

“Absolutely horrendous, after being with them for 3 years NO CLAIM they raised the policy by £300 !!! stay away, there's plenty better offers than this. Hope they will disappear from the market.”

Quotemehappy.com 1 star review on 16th February 2022

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Posted 3 years ago

“Just avoid at all costs. No customer service at all.”

Helpful Report

Posted 3 years ago

“Well I thought highly about this company until today! They put my premium up from £500 to £850! Wow! I have had no accidents made no claims everything stayed the same! I don't know how you can justify the increase! They have said its a market factor due to non insurers and fraud! Obviously will be going elsewhere! Been offered £400! You should be wearing black and white jumpsuits and a mask! Think you need to start reviewing your premiums and take into account customer loyalty! If everyone else is in the same boat as me then you will be losing a lot of Customers! Definitely should consider changing your name to quote me extortionate!”

Helpful Report

Posted 3 years ago

“Shocking customer service been waiting on a repair for 2 weeks to be told it will be 6 week till they can get it in to the work shop. How is that excepable. Can't even get hold of quate me happy to sort out my non fault claim stay away from these clowns”

Helpful Report

Posted 3 years ago

“1 month since being involved in a non fault accident - currently still waiting for Quote me Happy to arrange a repair date for my vehicle. I am paying for a service but doing all the work myself having to call up garages and car rentals. I will never insure my vehicle with this company again. They have caused me so much upset and distress.”

Helpful Report

Posted 3 years ago

“DO NOT USE! They scumbag your money and you literally can’t get through to speak to anyone! Nearly 8 months I’m still fighting for my own money”

Helpful Report

Posted 3 years ago

“Terrible company and I plan to cancel with them as soon as they sort out the mess they have caused. They have paid out for a claim that was put through as my car. It wasn’t even in the same country as me and the named driver wasn’t even on my policy. This has now shown on my renewal. They are impossible to get hold off. STAY WELL CLEAR”

Helpful Report

Posted 3 years ago

“Absolutely useless My current policy ends 4th March I'm going away 11th Feb until 11th April, need to add a friend to my policy so he can walk my dog Obviously none of their online FAQ help meets my request Completed and submitted their 24hr query form Received reply, busy! and got inundated with spam replies referring me to How to Add a new driver, How to renew policy etc But no actual factual reply that actually answers my query, so I'm left here frustrated and stressed So thought I'll add my friend to my current policy, and start a new policy with another company Completed their online Add a new driver form, and it came back with confusing figures, with a last line that says Amount to pay £6.36! That can't be right as their admin fee is usually approximately £30 already, so I'm more confused. So completed another form to ask if this is correct? No wonder their admin is busy, if all their online processes do is confuse their customers and generate more online form queries! Can't wait to ditch this cumbersome white elephant!”

Helpful Report

Posted 3 years ago

“If i could give them minus stars I would do. Got my Insurance cheaper elsewhere and there website ignored all my efforts to cancel and they had the audacity to take my money 🤯”

Helpful Report

Posted 3 years ago

Quotemehappy.com is rated 2.0 based on 1,027 reviews