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Quotemehappy.com Reviews

2.1 Rating 954 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

2.1

Based on 954 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrendous service! You can't contact anyone and you just get emails farming you out to other people. No one in the chain takes responsibility for what's happening or has a clue what's been promised in your policy. It's taken a month to get my car repaired because no one wants to take responsibility for sorting a courtesy car, or there isn't one available. I won't be using again.”

Posted 2 years ago

“Locked out of account, clicked send email link to reset, linked received, clicked on and it sends another link to reset and the same thing happens again and again. Need to co tact them to cancel insurance as I no longer have the car and there is no way of contacting them. Absolutely useless”

Posted 2 years ago

“I had to get a cracked windscreen replaced which was straight forward. Booked it all through quote me happy website. Great, autoglass came out and did a terrible job. But that's a different story for a different review. A year and a half later the windscreen cracked again for no apparent reason. Went back through insurance company (still with quote me happy) price had gone up from £75 to £115, ok well it needs to be done so booked up, again very straight forward. Using a different windscreen repair company this time, thank goodness. When they turned up and started the work they abandoned the job as they said autoglass had done such a bad job they didn^t want to touch the screen (clips had all been removed from side of screen so panels had been glued on and vin plate was cracked as well as other issues. We were advised to go back to autoglass as windscreen had no reason to crack and they said autoglass windscreen have a lifetime warrenty. This is when it all went wrong. We had a battle on our hands. We tried contacting the insurance company however they don't have any advisers who deal with windscreen complaints you just have to book the replacement through the website. Refused to deal with it. We said we cant book it through your website as the company you use have refused to fix it because the company you made us use the first time have damaged the car. Nope can't help. So we logged it through their website as a claim/complaint it's now 6 weeks later and we have had no response or acknowledgement of our complaint. Quote me happy are not interested at all that my car has a cracked screen and has not been driven or repaired and it's now 6 weeks where I have been unable to drive my car. So I have now renewed with a different insurer who was much cheaper than my £4 cheaper than the previous years renewal quote. It's funny how they could contact me by post, text and email for my renewal but still no contact about my complaint. I had been a loyal customer for 3 years. I will never use them again and would never reccomend. As soon as we had a problem they were not interested. Very disappointing.”

Posted 2 years ago

“Great quote, low excess. What's not to like 😁”

Posted 2 years ago

“Currently with them. Can't upload ncb. Can't speak to a human. Online only "24/7" NO ONE EVER REPLIES. increased monthly payments without telling me why ! Around 90 extra for the whole year!”

Posted 2 years ago

“Home and contents insurance about to go up by 21%. I hope they pay their staff that well! Shan't be stopping with them. I have been a good customer since 2017 and no claims.”

Posted 2 years ago

“I was been informed by the bank that you have taken out money twice from my credit card for HOME INSURANCE without my authorisation. I have checked my email non of the email states that I have confirm. Tried several time to get in touch with you by email to reset my password as you have locked my account, no response from your end. Last response I have to-day due to renewal of my HOME INSURANCE. I am in touch with FCA that how the company takes the money out of the account without authorisation.”

Posted 2 years ago

“Locked out of my account tried to change password over 10 times the server froze every time cancelled my direct debit has I was cancelling going with another provider and eventually got a password change 2 days after it was due and cancelled the policy now get demand letters and threats of court for stopping payment for something I don’t want and there system wouldn’t let me in so not my fault avoid at all cost”

Posted 2 years ago

“I am unable to log into my account as it says I have tried too many times.! I used the correct details. I need a copy of my insurance to prove to the council that I am insured. Soon I will be fined for parking in my street if I can't prove my insurance. I have asked for help with their customer service link and various means but no reply ...NOTHING. I will never use this company again and do not recommend anyone does because I am so frustrated. I have tried many many times to get some form of contact and NOTHING. Quote Me Unhappy should be what the company is called .”

Posted 3 years ago

“Hi All, I have just had to cancel my car insurance policy with about 8 weeks left to renewal. I sold my car and bought a new car, however, Quote Me Happy could not insure my new car, as it was to expensive! So I had to cancel and go to a new provider. So it was not my fault! However, what really annoyed me was the fact that they charged me for cancelling my policy, and no refund was offered! Despite there being 2 months left to run on what was a single annual payment! Quote me Happy offers good cheap insurance, but without any human contact! I have learnt from this, and in future would rather pay extra to speak with a human being with another provider, especially when in my view, I could not amend my policy for my new car, as Quote me Happy could not insure it as it was to expensive, and they kept my money for cancelling the current policy! Very poor show, should be renamed! Quote me not so Happy.com So please be aware! Will not use them again.”

Posted 3 years ago

“Excellent friendly service”

Posted 3 years ago

“Avoid this company! Never deal with them! The worst insurance company ever! You can’t get through to them. They never contact you! Never even acknowledge you. Had an accident which wasn’t my fault and they didn’t repair my car, what a joke! Incompetent and useless!”

Posted 3 years ago

“£56 to cancel my policy as I've sold my car! I was with them since november but decided to change my car! I wont be using them again.. I will need new insurance in a few weeks when I get my new car but will be avoiding these guys due to ripping me off! Seriously..this is I guess how they make their money???”

Posted 3 years ago

“Good prices at first but they put the renewal price up. Just like any other insurance company though... so always shop around.”

Posted 3 years ago

“Quote me Happy.....what a joke..avoid at all costs. Pay a little extra and get a proper, reliable company. After 3 days of reporting an accident that wasn't my fault, all on line as no one to speak to they finally got back to me with information that was useless, never offered a hire car even though I pay extra for this, ended up paying out my own pocket. Left high and dry and extremely frustrated with this cowboy outfit. RIP off...stay away!!!! Would score minus stars if possible!!!!”

Posted 3 years ago

“Might seem cheap at the beginning but there isn't a call centre to speak to anyone and when you cancel 6 months down the line they charge a £56 cancellation fee. AVOID,AVOID,AVOID...”

Posted 3 years ago

“Can not get through on the phone, still waiting for my claim to be sorted. Company are a joke, will move when policy runs out. Avoid this Mickey Mouse comapny.”

Posted 3 years ago

“Easy to use and pain free”

Posted 3 years ago

“Absolutely frustrating with this company cannot cancel as email has changed therefore got a letter from them saying they’re take legal action even though we tried endlessly to co contact them to make them aware of cancellation.Who do l contact to complain?”

Posted 3 years ago

“Cheap quotes”

Posted 3 years ago

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Quotemehappy.com is rated 2.1 based on 954 reviews