Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.03

2.0 Rating 1,027 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 1,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Quotemehappy.com 1 star review on 10th March 2025

Henry

Quotemehappy.com 5 star review on 27th January 2025

VIKAS

Quotemehappy.com 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

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“Bad customer service. Felt as if no one was actually acknowledging the main problem. Was not able to log into the app so my insurance been cancelled even though I tried to contact the team many time explaining that I am unable to log in. The device was activated in the car I still got cancellation note. Terrible experience soo much stress. Huge loss of money.”

Helpful Report

Posted 2 years ago

“Quoted me miserable, automatically renewed my home insurance after increasing it substantially without justification. I tried go cancel using my account but it kept locking me out with a password issue, tried to reset my details but still not able to access and cancel. Eventually I managed to get their email details and sent cancellation request. They set me several letters saying that I hadn't payed for a year's worth of premiums, but I later received an email from them to say that I had cancelled and there was nothing left to pay. Difficult company to deal with.”

Helpful Report

Posted 2 years ago

“Aviod at all costs. Do not touch with a barge pole. Impossible to cancel a policy when not needed doesn't matter how many emails live chat or phone calls. Keep locking account so you cannot cancel time and time again. If you do cancel tontvtel them just do it. Still take money for cancelled policy and do not remove you from continuous renewal. So be careful and check your bank account at renewal time. Would never recommend them would definitely never use them again. Need the ombudsman to sort them out.”

Helpful Report

Posted 2 years ago

“The black box system only worked for the two days from being installed and even then trips were being missed and wasn’t being recorded. I contacted the company via email and they said to allow 24 hours for trips to be recorded. 48 hours went by and the trips still didn’t appear-the device kept unpairing from my phone and was clearly faulty as no lights showed on the device. I ended up cancelling my policy before the company did and going elsewhere for £40 more with no black box. I’ve seen so many reviews all saying the same thing about this company-I’d definitely steer clear of them.”

Helpful Report

Posted 2 years ago

“The telematic system didn't work. Could only contact them via email. This took 24hrs for each contact. Had to cancel the policy as the system didn't record my journeys, and I was at risk of them cancelling it. I ended up having to buy a new policy somewhere else. Do not use!”

Helpful Report

Posted 2 years ago

“DO NOT USE THIS COMPANY!!! They sent me a FAULTY BLACK BOX which I’ve contacted them numerous times about and still I have been emailed 4 times being threatened that they will cancel my policy. I don’t drive fast or dangerous I have no reason to lie about fitting the black box and have evidence I’ve tried contacting them countless times, can never actually speak to a human and when you do they don’t help at all. They cancelled my policy this morning costing me money because I can’t get to work without insurance due to being self-employed. I’ve given them around £600-700 so far since joining them, just to be ignored.”

Helpful Report

Posted 2 years ago

“Do not use this company. Impossible to get through to them, on their online (only) communications. Could not log in, pressed their 'trouble logging in' - button and an automatic response says, they have locked your account because there were 'too many incorrect attempts' - this message pops up even when you have made zero attempts and just hit 'T.L.I'. then nothing happens, no option to reset a password. This automatic response popps up whether you tap, 'forgot my password', 'forgot my log-in', makes no sense and does not lead you onto anywhere... I have had my no claims certificate, need to upload this but simple cannot log in, now they've canceled my policy and I have no way of contacting them. Complete nightmare, waste of my time and now I have to find new insurance whilst I have paid for a whole year with quote me happy - shocking and designed to screw you over. Nothing happy about this experience.”

Helpful Report

Posted 2 years ago

“Terrible customer service, no phone contact available”

Helpful Report

Posted 2 years ago

“I have been with them for five years. Had two accidents, one which wasn’t my fault. The communication was excellent by email. First time, my car was collected quickly. I’m was kept up to date with everything. On the second accident, the money was paid out in less than two weeks. Everything was straight forward. Highly recommended”

Helpful Report

Posted 2 years ago

“Unhelpful. Don't consider company cars for no claims years eventhough it asked for the proof from them. Ended up costing considerably more. AVOID!”

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Posted 2 years ago

“absolute joke of a company - impossible to get in contact with them”

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Posted 2 years ago

“This company is a joke. It has taken three weeks for someone to come and assess the damage and six weeks to get paid out for my car that was written off in an accident. All through this time I have had no hire car provided despite this being part of my policy and communication with them has been nothing short of a nightmare. The stress of trying to get answers, information and action from them has aged me at least 10 years. I have made two complaints directly to the company and heard nothing back. They are useless! Avoid them at all costs. I have changed my insurer and will never use them again. Not happy!!!”

Helpful Report

Posted 2 years ago

“The most awful company for insurance do not use even if desperate no customer contact available , will divert you to Aviva a full price company that has a lady that does speak to you if you wait your place 43rd in the queue due to volume of calls)???????”

Helpful Report

Posted 2 years ago

“Dreadful service. Customer service reps are very polite on the phone but I'm getting nowhere. It's been a month since my car was smashed into whilst parked and I'm STILL waiting to hear the outcome of the assessment of the damage.”

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Posted 2 years ago

“A simple request for a activation code to use the quotemehappy app is going round and in circles. They seem unable to carryout a simple request and keep requesting the same so called security information over and over again .. Taken that my original email is in thread and I have now supplied the requested information at least 3 times. No faith in this company and will certainly not use them again ..”

Helpful Report

Posted 2 years ago

“Avoid them like the plague! I wish I had read the customer reviews before I went with this mob! Ended up paying £300 more than this apology for a buseiness just to escape any more dealings with them! Have reffered them to the Telegraph newspaper Money Problem page!”

Helpful Report

Posted 2 years ago

“Absolutely awful ..customer service non existent, no way to contact by phone. Automatic renewal without sending quotation. The most ironic name for such appalling service”

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Posted 2 years ago

“the worst company to reach. Can't even speak to an agent about an issue. If you call their line they automatically send you to RAC and no live chat option in 2023. PATHETIC”

Helpful Report

Posted 2 years ago

“Do not insure your house with this company customer services is terrible They don't want to know if you have a problem I was told to pay for a structural servey Which could cost upto 600 pounds Still no quarantee ill be reimbursed only if they think I might have a claim Total joke so basically they don't want to know or even pay out There under writers are aviva a large company but quote me happy decide if you can claim or not without even coming out to look at any damage have to lay money out yourself for servey reports which cost hundreds of pounds I wonder if aviva know they are giving them a bad name in the insurance industry they take your money but don't want to know when you have a problem so be careful before you think about laying money out to insure with this company cheap isn't always the best they offer cheaper quotes but don't deliver on service. This is my story”

Helpful Report

Posted 2 years ago

“Never ever use these jokers. You never get to speak to anyone. They dont understand what you're trying to explain or apologise for any mistakes. They even continued to take my direct debit on a car i didnt own anymore. NEVER USE THESE PEOPLE”

Helpful Report

Posted 2 years ago

Quotemehappy.com is rated 2.0 based on 1,027 reviews