“took almost 2 years to sort out a clain had to to court even though they hit me from behind on motorway then quote me happy did not return my ecess total scammers”
“Absolute scam! Cancelled my insurance policy with them on the 10th January and still waiting for my £1500 refund! No contact number to call them and keep being fobbed off with emails saying they will reply in 24hrs, I will never use this company again!”
“Quotemehappy have been the best Insurance company I have ever dealt with in ver 40 years of driving.
I had to ring them with a query and despite the fact it is online Insurance they were very helpful and even answered in just a couple of minutes. Excellent Service”
“tried to talk to someone. phone answered by a rude indifferent person, you can only do a claim on this line. otherwise its all on line. I explained I couldn’t get on line. He simply said I can’t help you. No customer service line, Nothing, Appalling service.
I rue the day I used quote me happy, because let me say, I am NOT at all happy.”
“Keep clear they’ve put down that iv had a clam when I have not so I can’t get insurance and a can not get in contact with them as they are not replying to my e mails”
“Problem with black box not recording trips, emailed several times with same generic reply. Ended up cancelling policy and going elsewhere. Not worth the hassle, do not use!!”
“What a waste of money these guys are my black box wasn’t reading my travel I sent several emails no reply had an email yesterday my policy is being cancelled been driving 7 years with no issue with any other insurance company within a week when I had no response what a joke will be taking to small claims court”
“Policy did not renew automatically - my fault for not noticing this.
However, a new quote immediately (as in, just after midnight) was 50% higher than the renewal quote!
You are providing THE SAME COVER to THE SAME CAR over THE SAME TIME PERIOD!
Absolutely pathetic conduct, morally bankrupt little company with zero respect for loyal customers and an imbecilic approach to business. You lost my custom for DECADES.”
“They took deposit from me and second day revoked my insurance, saying that back in 2019 something was not right, I even didn’t try to explain them , so yeah one worst insurance consultant peoples please avoid this company ‼️‼️‼️ There is no contact number on emails they don’t answer they don’t want give back the money they just rip off peoples avoid avoid this scum bag company”
“What a waste of space these guys are. One of their insured customers went into the back of my car in November, they called me and said they'd repair the damage... in January, February or March! Called my own insurance company (Direct Line) and they are taking my car in a few days. Quote me happy sent a number of conflicting details, promised a callback within 24 hours, which unsurprisingly I never got. These clowns wanted me to do all the leg work for them when I was the one inconvenienced. I highly recommend staying away from these lot.”
“What a rip off, thought i had house insurance but for some reason they wouldnt give me buildings insurance, didnt give any reason why but took full price anyway, tried to cancel and surprise surprise the button just takes you round in a loop, what a rip off of a company, lesson learnt will never use again”
“Very bad coverage, doesn't even cover if your car breaks down in the UK, although I was told that it is supposed to cover EU, they give you a RAC number but then RAC says you have to pay!”
“There web site is rubbish I enter the post code for my address and search address it then brings my address up and then tells me it’s incorrect and kicks me out. I THINK I KNOW MY OWN ADDRESS AND POSTCODE I LIVED THERE FOR 25 years. The web site has got pre designated questions non of which I want to ask. I just want to add another car on to my existing policy. I think I’m going to cancel and go elsewhere..”
“Tried to get car insurance with them which turned out to be an absolute nightmare. Really frustrating to deal with as there is no way of getting hold of them to answer any queries that they were requesting, which doesn't bode well when you're trying to give them money. I hate to think what it would be like trying to make any claims, though reading all the other reviews here I think that one's been answered.
Will not be dealing with them.”
“The worst car insurance company ever. No costumer service, no phone number to solve problems, no reply to any emails, online complaints not working (so convenient)... uploaded my docs more than 10 time no reply my insurance cancelled because proof of address I send v5 banks statement driving license and after send mobile bill utility bill still not reply this company stuck on middle I have to go to solicitor because all my insurance high I have to pay taxi every day £20 school drop off my wife twice hospital people don’t buy Aviva insurance fake this 10 yers 1st time Problem stupid company I have fight against this company all proof mentally disturb and put this company review every were and put the viral video on YouTube and TikTok don’t buy if you stuck go with this company”
“this second time 1st time deleted my real review plz plz don't buy don't buy this company this fake company provides cheap insurance online after cancellation without any reason I have 10 years no claim bones all accepted this company no accepted and cancel my insurance after month
£150 cut the one month I have provided all information 10 time but no reply no reply I have 5 year old kid every day 2 miles go to drop off school this insurance hang on my all insurance Go hier because this cancel my policy I have very mental disturbed my wife also epilepsy this Company stuck on the middle I have sent 20 email still not reply I have requested to all don't buy this company no contact number email not response at all I have go and complain citizen bureau”
“Avoid at all costs! No human interaction, all done by bots. No customer service facilities. No way to communicate in a meaningful way. No way to resolve what should be fairly simple matters. JUST NOT WORTH IT!!”
