Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.03

2.0 Rating 1,027 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 1,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Quotemehappy.com 1 star review on 10th March 2025

Henry

Quotemehappy.com 5 star review on 27th January 2025

VIKAS

Quotemehappy.com 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wish I had looked at these reviews before choosing QMH for home insurance. Five years we have been with them and now we need to claim. Our claim is not covered. On Wednesday 18th October at 20.45 there was a huge gust of wind and an immediate bang and rumbling noise from our roof. My husband went outside to find a large strip of lead flashing laying on the path and a gash running down the roof where the flashing had been. Contacted the insurance first thing , we have home emergency cover on the policy too. They agreed to come out and do an emergency repair on the Friday morning which was a relief with more rain forecast. This morning we had the surveyor out to inspect for the proper repair. He informed us that there was nothing they could do as they had checked with the met office and there was only 47 mile an hour winds at the time and the minimum claim strength is 55. We can’t believe it !! The roof is damaged it’s not like someone got up there n damaged it or we’ve neglected it. My husband is in his 60s with health problems it’s not like he can get up there himself and fix it. I’m taking the matter further these corporate companies should not be able to basically fleece you n give nothing back.”

Helpful Report

Posted 1 year ago

“I've had nothing but trouble with black box not connecting or recording trips. Been threatened with policy cancellation despite doing everything that I'm been asked to do. I've requested new black box twice which has been ignored, just get generic replies telling me how to connect the app etc. I'm 18 and if this policy is pulled by them, I will never get insurance again. I though it was just me until I started reading other reviews. Mom and dad have car policies with QMH and service etc has always been good, but my black box is a farce.”

Helpful Report

Posted 1 year ago

“Totally useless, I get an e-mail and a text every week saying they can't detect any movement, I've made at least 15 calls to them , they sent another black box ( lol, it's quality is about the same as a fairground stall prize). This box didn't work either, eventually they told me to ignore their e-mails and texts, yet everyweek I still get a text saying that my insurance could be void if the black box doesn't work. They are the most useless bunch of phuqwits ever to draw breath. Avoid, it's just not worth the aggro !”

Helpful Report

Posted 1 year ago

“horrendous company 4 complaints and not even a courtesy message to acknowledge this”

Helpful Report

Posted 1 year ago

“Absolutely appalling company. Asked them to send a black box several times before I received it. My windscreen needed a replacement and the company they use had a 2 week waiting list to get it repaired. In the meantime, I had no car to drive. Shouldn't take as long as that, but they have you over a barrel as they will only pay up to £50 if you don't use their preferred repairer. Would have given them 0 stars if I could.”

Helpful Report

Posted 1 year ago

“Company put tracker under my car try follow me.”

Helpful Report

Posted 1 year ago

“Horrible company, quick at taking your money. They will find any excuse to avoid the claim. Made home emergency claim due to leaky roof,while it was raining, I was told claim is not covered under hme emergency . If this is not home emergency then I don't know what they call home emergency.”

Helpful Report

Posted 1 year ago

“I cancelled my policy as they constantly getting the information wrong, but they still renewed my policy without my consent, I am still trying to receive my refund but I have to constantly battle with them as they never read my emails and just get a bot to reply which end up being met with more frustration - do not use shocking”

Helpful Report

Posted 1 year ago

“DO NOT USE”

Helpful Report

Posted 2 years ago

“Worst possible customers service when having to make a claim by Quote me happy car insurance. Firstly, they refer you to Aviva, Secondly, who refer you to Vision, who have staff with no customers service skills Thirdly, your car is booked into have repairs by AD Williams. Finally it will be the beginning of your worst nightmare.”

Helpful Report

Posted 2 years ago

“Shocking customer service. You can nly contact through email and they give generic replies. I have learnt my lesson and will not go for the cheapest insurance again. This has to be the worst insurance company in the UK.”

Helpful Report

Posted 2 years ago

“I was treated appallingly by QMH. There was NEVER anybody on chat. You cannot speak to anyone. Carpenters solicitors were just as bad making appointments which I didn't want or need. The 3rd party were at fault but I had to pay £250 which to date I haven't received back. I sent numerous emails but was forever waiting for a response. I decided not to renew obviously and felt completely let down.”

Helpful Report

Posted 2 years ago

“October 2017 my car was involved in an accident, I was with Quotemehappy. The offending driver’s insurance accepted their client was at fault, the police gave him 6 points on his driving licence and a fine. However, the insurance claim which Carpenters conducted has only just been completed, July 2023, over five and a half years later. Over this time I have been asked repeatedly to submit information that has already been submitted, agents have come and gone and when challenged current agents have suggested the fault lies with previous employees of Carpenters. I have had requests for updates ignored and have been told that I have had documents emailed to me, statements which were blatantly untrue. I feel that this claim was dealt with unprofessionally with an attitude of disinterest at best. I have made my concerns known to the most recent case handler and have been told I would be contacted after making general complaints – this never happened. I feel the time this has taken was unacceptable, and the attitude of all at carpenters was poor. Quotemehappy take note; you are as strong as your weakest link, your weakest link is Carpenters and it’s a very weak link.”

Helpful Report

Posted 2 years ago

“Have been locked out of my account as couldn't remember password. Have requested to reset my password but haven't received anything for 2 days. The phone number they provide is useless just for legal questions.”

Helpful Report

Posted 2 years ago

“I am trying to contact them regarding retiring on a current policy and being told I cannot have policy with them. Dare not even drive car. If I had known you cannot speak to real persom would never have taken it out”

Helpful Report

Posted 2 years ago

“Bad customer service. Felt as if no one was actually acknowledging the main problem. Was not able to log into the app so my insurance been cancelled even though I tried to contact the team many time explaining that I am unable to log in. The device was activated in the car I still got cancellation note. Terrible experience soo much stress. Huge loss of money.”

Helpful Report

Posted 2 years ago

“Quoted me miserable, automatically renewed my home insurance after increasing it substantially without justification. I tried go cancel using my account but it kept locking me out with a password issue, tried to reset my details but still not able to access and cancel. Eventually I managed to get their email details and sent cancellation request. They set me several letters saying that I hadn't payed for a year's worth of premiums, but I later received an email from them to say that I had cancelled and there was nothing left to pay. Difficult company to deal with.”

Helpful Report

Posted 2 years ago

“Aviod at all costs. Do not touch with a barge pole. Impossible to cancel a policy when not needed doesn't matter how many emails live chat or phone calls. Keep locking account so you cannot cancel time and time again. If you do cancel tontvtel them just do it. Still take money for cancelled policy and do not remove you from continuous renewal. So be careful and check your bank account at renewal time. Would never recommend them would definitely never use them again. Need the ombudsman to sort them out.”

Helpful Report

Posted 2 years ago

“The black box system only worked for the two days from being installed and even then trips were being missed and wasn’t being recorded. I contacted the company via email and they said to allow 24 hours for trips to be recorded. 48 hours went by and the trips still didn’t appear-the device kept unpairing from my phone and was clearly faulty as no lights showed on the device. I ended up cancelling my policy before the company did and going elsewhere for £40 more with no black box. I’ve seen so many reviews all saying the same thing about this company-I’d definitely steer clear of them.”

Helpful Report

Posted 2 years ago

“The telematic system didn't work. Could only contact them via email. This took 24hrs for each contact. Had to cancel the policy as the system didn't record my journeys, and I was at risk of them cancelling it. I ended up having to buy a new policy somewhere else. Do not use!”

Helpful Report

Posted 2 years ago

Quotemehappy.com is rated 2.0 based on 1,027 reviews