Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.02

2.0 Rating 1,046 Reviews

25 %

of reviewers recommend Quotemehappy.com

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2.0

Based on 1,046 reviews

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Quotemehappy.com 1 star review on 10th March 2025

Henry

Quotemehappy.com 5 star review on 27th January 2025

VIKAS

Quotemehappy.com 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's all done through the website. One slight problem is that the website is awful. It's forever locking the account so I can't log in. Because it's all done through the website, you can't speak to anybody. All you can do is create a ticket which half the time doesn't get replied to.”

Helpful Report

Posted 2 years ago

“I took out a policy for myself and another named driver on a single vehicle. The policy was set up correctly, accepted and paid in full. Within 7 days I received an email from the company claiming they were routinely checking details of their policy holders (despite the policy only being 7 days old) and asked for vehicle documents, driving licence along with a long list of questions about the policy, all of which they had been provided with at the time of the policy being taken out. I answered all their questions and as I received my licence prior to photo card licences being introduced I do not have one to provide so asked if there was an alternative I could provide. Within a couple of days I received a reply saying they were cancelling my policy because they decided I was fronting for the named driver. They didn't provide evidence of this, no prior record of fronting from either myself or the named driver. All policy details were truthful and accurate. The real reason there was a named driver on the policy is because my husband has Parkinson's and is permanently in a wheelchair. Due to his condition he has many regular hospital appointments that are vital to maintaining and monitoring his health but as a woman in my 60s that still works over 40 hours a week I'm not always able to make myself available to get my husband to his appointments, hence the need for a named driver (my son) who makes himself available whenever I'm not. The reason he has to be insured on the same vehicle is because my husbands wheelchair is very difficult to manoeuvre and fit in most vehicles. For example we have a second vehicle that I'm no longer able to get my husband in and out of and certainly can't lift his wheelchair into the boot without seriously injuring myself in the process. Even my son struggles due to the weight and awkwardness of the wheelchair. After receiving this email stating they were cancelling my policy I immediately replied to request how to go through an appeals process as I did not accept their false accusation that myself and my son were committing what is a criminal offence. I also requested a full refund in lieu of reinstatement of the policy as this whole situation is an error on their part not mine. I sent that email 8 days ago now and still haven't heard back from them when they state that they will reply to all emails within 48 hours at the latest. I still haven't received a refund and I've subsequently had to cancel hospital appointments for my husband because I'm unable to get him there. I've never felt so let down by a company in my life and it makes it all the worse as there's been no wrong doing on my part. As anyone in a similar situation to myself will understand, day to day life can be extremely stressful caring for your partner 24/7 whilst also working 40+ hours a week (I work from home). This whole situation has pushed me to my breaking point. This company should be ashamed of themself and I hope that at the very least, leaving this review will help others avoid finding themselves in a similar situation.”

Helpful Report

Posted 2 years ago

“I have made a claim for an earing that my wife lost recently , they are covered under the policy and this has been confirmed by "Quoptemehappy" , to process the claim I need to send to them the one earing that was not lost and they will send a new pair of earings , I can then buy back the one earing??? I already own the one earing why would i need to return this only then to have to pay to get back something that I already own, if my wife had lost both earings they have said they would have replaced the pair, so whats the differance? Customer service was very poor (American lady) simply kept quoting and reading the policy to me. So what they actually want is for me to pay the excess £150 , they get a diamond and pearl earing , which they then recycle to recover their costs. Having already bought the replacement earings as they were a special 50th birthday gift for wife , and not wanting to take then risk of not being able to get them as they match her necklace I simply wanted the money minus the excees , not complicated I would of thought. All I got was as page 38 of your terms , no customer service no understanding and certainly not being listened too as a customer....”

Helpful Report

Posted 2 years ago

“£132.50 charge to change my address to a much better nicer area and my car parked on a drive not on a street.”

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Posted 2 years ago

“Cancelled my policy and kept my 1st installment, accused me of not living at my own address and advised they was reporting me for fraud. Due to the V5C being in my daughter's Name.”

Helpful Report

Posted 2 years ago

“Absolutely useless, no way of contacting them. There online experience is a continuous circle of disappointment and phoning there claim line to cancel is NOT possible. THEY ARE INSTRUCTED NOT TO HELP YOU. They are waiting to run over the 14 day period so they can then charge for the cancellation at £25-50 ... so remember to add this to your quote before you start..”

Helpful Report

Posted 2 years ago

“Absolutely f**king USELESS! ONLINE ONLY! Then website crashes and stays down with no one to talk to! So I can't insure my new car! So I can't change my insurance on my policy! All the online bit says it to "log into your account" ....I can't because your website is down. I'm going to take out a new policy and then cancel with these! STAY AWAY!!”

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Posted 2 years ago

“Quotemehappy is Aviva but aviva customer service can’t see quotemehappy policies . This means if you want to speak to a human you can’t ….. . So enjoy chat bots that just want you to get another quote rather than discuss existing account #thefuture”

Helpful Report

Posted 2 years ago

“Exactly the same details as last year, no claims, convictions yet premium increased over 100% with no explanation. Needless to say I took my business elsewhere for half the price! Methinks Quote me Happy ought to be renamed Quote me UNhappy.”

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Posted 2 years ago

“Got the date of my new policy wrong, contacted them and they took 3 days to reply, then refunded part of my policy and reverted the policy back to the old one. Then had to pay MORE to take out another policy. Incompetent is not the word!”

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Posted 2 years ago

“Would give 0 stars if I could. Most unprofessional company , impossible to speak to anyone and don’t want to hear it if you have an issue. I got an email saying my insurance was cancelled , as I needed to drive to work I took out a new policy else where. I messaged them in regards to the canxellation and they came back saying my policy wasn’t actually cancelled. Now I am not getting any reply and am £1500 down. Please avoid at all costs”

Helpful Report

Posted 2 years ago

“Three or four years loyalty from me and boom the price rocketed. Not just general increases, as other insurers were around £150 less. No luck with renegotiation. Switched. Ending up paying just a tenner more than last year with someone else. Cue the threatening bot sent emails advising I have been reported for having no insurance and the Police will find out.... as if.”

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Posted 2 years ago

“If i could give no stars i would .got a letter to say i havent got insurance when i have with quote me happy . Just terrible no human to talk to and no idear why .looks like they put wrong reg in .”

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Posted 2 years ago

“There is no Customer Services department, if only I'd known before I purchased the policy. I need a password to access their Secure Email Portal. I ask for a Password reset. They send the password reset to the Secure Email Portal which I can't access as I don't have the password. I can't speak to anyone as the emails are no reply and the only support option is a useless chatbot.”

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Posted 2 years ago

“it us all online words fail us as to how complicated it all is!! just having your company online is terrible!! we have wanted to simply add names to a driving car insurance policy but can not now fir ages as no tel number to talk to a real human being ! i will never get insurance with out checking there is a human to talk to first to help out”

Helpful Report

Posted 2 years ago

“Very good at first the premium went up by £350 a year absolute disgrace I'm 60 never had an accident full no claims quote me not happy”

Helpful Report

Posted 2 years ago

“Wrongfully Cancelled car insurance ! I went on study exchange for the year, I notified quote me happy that i would not be using my car and so no trips would be recorded on my app until i returned home for Christmas. After being bombarded with emails because no trips had been recorded (i was in Singapore!) i emailed again to confirm my policy was not at threat of being cancelled, they told me to ignore the emails but couldn't stop them as they were automated. When i came home they cancelled my insurance because i hadn't used the car in the first week of returning, at no point during my correspondence with quote me happy did they inform me that i would have to use my car and record a trip as soon as i returned to avoid policy cancellation. Customer services was rude and unhelpful. I had paid for a years insurance and only needed the car for the two months whilst i was home in between my time out of the country, they cancelled it as soon as i got back and i couldn't use my car whilst i was home. Pretty appalling, don't use! Not worth the Hassle.”

Helpful Report

Posted 2 years ago

“My car has been insured for 4 years with quote me happy. All I wanted to do is change the registration plate now they can no longer insure me with no good reason given, staff appear misinformed and unhelpful. Customer service when you need it is shocking avoid at all costs!”

Helpful Report

Posted 2 years ago

“Absolute waste of time and money don’t bother with these people. The most useless insurance company you could possibly go with. Save your time and efforts and STAY AWAY FROM THIS COMPANY No number to contact them can only contact via email to which they don’t answer any of your questions and basically just turn everything around on you. I had a blackbox with this company which came with an app showing your your journeys and if you did anything wrong (ie speeding, cornering, accelerating to harsh etc) I had a rating of 41/100 for several of my journeys to which I clicked on to see I had done nothing wrong- thieving company just trying to get your scores down to cancel your insurance. SCAMMERS When I emailed to query this they told me it’s my fault for driving in the day…. WHAT?!”

Helpful Report

Posted 2 years ago

“My son ordered a black box but the app doesn’t work no Green light when battery tab was pulled out. There’s no contact number and the email support is useless. they have now cancelled his policy!!!. please stay away. looking at the reviews below Abu Chowdhury has given 5 stars and has commented (Great telephone service by Phil! Answered my questions he was very knowledgeable) how can this be when you cant contact anyone??? FAKE REVIEW”

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Posted 2 years ago

Quotemehappy.com is rated 2.0 based on 1,046 reviews