Login
Start Free Trial Are you a business? Click Here

Quotemehappy.com Reviews

2.0 Rating 1,027 Reviews
25 %
of reviewers recommend Quotemehappy.com
2.0
Based on 1,027 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Quotemehappy.com Reviews

Write Your review

Quotemehappy.com 1 star review on 10th March 2025
Henry
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 1 star review on 8th April 2024
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Customer support is diabolical,you can’t speak to a human being if you have a concern or problems,I had to change over my policy to another car,there was a problem with doing that on the app,as I couldn’t speak to anyone I had to cancel my policy and go with another company !!! Do not choose QuoteMeHappy
Helpful Report
Posted 3 years ago
Don't bother. A good example of a faceless organisation hiding behind an online only process. Any enquiry beyond the pre defined FAQS are impossible to resolve. Awful.
Helpful Report
Posted 3 years ago
Don’t go with these people if you wanna be left with no car for 3 weeks. I crashed 3 weeks ago only got sent to garage last week. Was told an estimated valuation from the garage on Tuesday and that they’d pass on to QMH and should receive a call in next 24-48 hours. Still not heard and when I contacted QMH they just want to pass the book and give you loads of random numbers. Beyond frustrated, no car, live over 30 miles away from my work - and no one seems to ever want to answer the phone on the numbers they keep giving me! Cannot wait to leave this poor excuse of a company.
Helpful Report
Posted 3 years ago
Do not go with them. Expected better from Aviva. Thought an actual person might work for them to do basic things like enable you to log in but no such luck...Good luck getting an email for them or personal reply.
Helpful Report
Posted 3 years ago
I'm sorry to hear your review is bad What went wrong please scroll down To see.
Helpful Report
Posted 3 years ago
Impossible to contact them. Company is set up to auto renew without your knowledge and then charges you a small fortune to cancel the policy you didn't want!
Helpful Report
Posted 3 years ago
It’s impossible to contact them. There system is very complicated. Please don’t do any business with them.
Helpful Report
Posted 3 years ago
Be aware , you will have a difficult job trying to speak to a human at this very poor insurance company ! You get what you pay for ! Even simple enquiries are difficult to resolve! I will never use them again , we are still waiting to resolve a simple problem that would easily be dealt with by one of the more well known companies ! Never again !!!!!!!!
Helpful Report
Posted 3 years ago
By definition a "self-service insurer" however this actually extends to dealing with third party claims yourself, Defending their County Court proceedings and at this rate, paying the third party yourself. Following a 50/50 split liability incident in April 2018, I asked QMH if they needed any help disputing the TP damage claim. They declined, saying it was modest and would be paid in full. Fast forward to September 2021 and proceedings arrive at home, the third party suing for unpaid vehicle damage. Three weeks on, QMH have made 1 phone call to me offering mainly excuses and platitudes and have yet to either confirm they have paid the claim or, alternatively that they are placing a Solicitor on record. So, I'm now Defending the claim myself. Fortunately I've 20 years experience in Civil Litigation but that's beside the point. This utter atrocity of an insurance company are effectively happy to let their policyholders get a CCJ against them through their poor performance. I've had 1 fruitless live chat, sent 4 emails, 2 contact forms over 3 weeks and still no interest from QMH. In short, don't insure with any Aviva underwritten company. I swore I never would as I see on a daily basis how terrible Aviva are from within Litigation, but was tempted by a really low price. Never again.
Helpful Report
Posted 3 years ago
Avoid Quote me Happy no customer service, not able to speak to anyone by phone or by online chat. Don't respond to emails either. Had a new windscreen repair National Windscreens awful the guy did more damage to my car than the initial window crack. Replaced the windscreen black glue all over the car, seals not replaced, scratches on bonnet etc
Helpful Report
Posted 3 years ago
cant get hold of anyone to explain why I owe money when they already thanked me for renewing policy. I just want to find out what is going on .Please do not use this company
Helpful Report
Posted 3 years ago
I thought online only was great idea. Reality is avoid at all costs. trying to speak to someone when things go wrong is impossible. Windscreen claims are routed through National Windscreens who are worse than QMH.
Helpful Report
Posted 3 years ago
To start with I wouldn't have put a star as quote me Happy don't deserve any. Delivery bike bump into the back of me in July, instructed to pay the excess buy quote me Happy as I would have a refund, two months after numerous phone calls and emails, still waiting. I called today and was informed that I had to contact the other insurance company for my refund, basically I was told not to bother them anymore I had to do all the work. Quote me well unhappy and wouldn't recommend them to anyone.
Helpful Report
Posted 3 years ago
I have to update my password every single time I try to log into my car insurance details. Every time I try I’m told once again the password is incorrect and I get logged out. EVERY single time. The system just won’t update. I have filled in the contact forms with details of the issue but get no response. This is appalling. No helpful contact number of course.
Helpful Report
Posted 3 years ago
Tried calling you three times to make a claim and clearly there is nobody f##king there!! Been with you three years and this is the first time I've needed to claim!! I've cancelled my renewal and also contacted my bank to make sure you don't try and take another payment. It's obvious you are SCAMMERS!! YOU SHOULD BR INVESTIGATED FOR FRAUD!! AVOID AT ALL COSTS!!! THE REVIEWS ARE ABSOLUTELY SHOCKING!! HOW THE HELL YOU ARE STILL OPERATING?? 🤬🤬🤬
Helpful Report
Posted 3 years ago
The fact that the business plan relies on people not understanding how automatic policy renewal works until they cancel their policy
Helpful Report
Posted 3 years ago
Absolutely incompetent. Could not handle a valid home insurance claim. Asked me to obtain plumbers report after their own plumber couldn’t determine the source of leak and water damage in bathroom. After obtaining the report at their behest and costing myself nearly £200 I phoned to enquire as to where to send the plumbers report they were not interested in the report being submitted and decided they would not cover the cost of the damage or the report. Disgraceful customer service and as a result I cancelled my car insurance with them as well. Would not entertain this company if my life depended on it. Do d not “Quote me happy” in any way shape or form. Steer clear.
Helpful Report
Posted 3 years ago
Avoid this company- awful experience and stressful as they don’t care. Online self service is useless and the 24hour response delay if you seek help is not satisfactory at all.In desperation I’ve insured elsewhere with a 2 months left on my policy. Can’t take the lack of customer care. Please just avoid them 😱
Helpful Report
Posted 3 years ago
I cancelled my policy within the 14 days of renewal yet they still took the full year's renewal out of my bank account. I tried logging into my account but they replied my details were not recognisable despite giving my policy number too. Thus permanently locked out of my account and they do not send the email promised to reset my password (despite using the password I originally used to register the account). This is a dreadful firm to deal with and they automatically take your renewal out of your account on your debit bank card since they do not have direct debits that their customers can cancel. AVOID THIS FIRM AT ALL COSTS!
Helpful Report
Posted 3 years ago
Avoid at all costs! I am in the process of a claim and Quote Me Happy are useless. You cannot speak to anyone, it's all done via email or 'Live Chat' which is appalling. When you have an accident there are many moving parts, lots of companies involved; repairers, courtesy cars, 3rd parties, etc lots of questions. You cannot speak to a human being. I spent 1 hour talking on Live Chat messaging just to have the message window disappear then had to re connect to someone else who wanted to know everything again. Utter shambles mate! Best bit was they wanted me to wait 1 month to get my car repaired at one of their garages... so they could pocket the excess! Avoid these guys at all costs.
Helpful Report
Posted 4 years ago
Quotemehappy.com is rated 2.0 based on 1,027 reviews