Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.01

2.0 Rating 1,053 Reviews

25 %

of reviewers recommend Quotemehappy.com

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2.0

Based on 1,053 reviews

Customer Service
Communication Channels	Email, Live Chat

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Quotemehappy.com 1 star review on 10th March 2025

Henry

Quotemehappy.com 5 star review on 27th January 2025

VIKAS

Quotemehappy.com 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used quote me happy for several years but never had to claim. My car was recently broken into whilst I was at the airport. This is by far the worst customer service I have ever experienced ! It has been over a week now and the car has yet to be recovered from the airport. After spending most morning trying to chase and doing the leg work for them. Nothing has changed yet. I have put a complaint with both Quote me Happy and vizion Network and had no feedback as of yet (more than the normal allocated response time). During all this time I had no vehicle, and I had to hire one, as of course their policy states than you can only get courtesy car when the car is actually in the garage. An insurance is only good if it can deal with your claim efficiency.. Well this one isn't. Please stay away from these !!”

Helpful Report

Posted 4 years ago

“Quote me UNHAPPY is all well and good until you have an issue. DO NOT be fooled by the positive comments on Trustpilot. I was like the previous reviews, happy for 2 years until a fraudulent claim was made against me that I hit a third party car. It was flagged 3 months later, with no location. I gave all details as required immediately so they could "promptly" get onto it. I had heard nothing since then. 8 months later, my insurance renewal was due, they were more expensive and it is then they had informed me they had done absolutely nothing in that time to rectify the situation. One person at QMH said they would chase it two more times and if they heard nothing back, they would write it off, however someone else said no they won't write it off, they will attempt again and wait and see. Which basically tells me this could go on for YEARS whereby they can't be bothered. It made sense to move away from these people however it was a pain because QMH had not done what they should have on their systems which meant I couldn't move. I finally managed to move to Hastings Direct after 12 hours of phone calls and e-mail exchanges. 3 months on I have asked yet again for an update via e-mail ( as if you are no longer a customer you can't talk to them on chat) and they have ignored me completely. I e-mailed yet again a week later and of course, nothing. They are IMPOSSIBLE to get a hold of. They DO NOT reply to e-mails. They DO NOT give the right information. I recommend going with another company. Pay the extra and go elsewhere. Luckily for me, Hastings Direct were cheaper than QMH when I was due to renew. AVIOD”

Helpful Report

Posted 4 years ago

“still in middle trying to get rear bumper replaced but cant speak to a human to confirm it is a replacement being booked in not a repair. terrible, pay a bit more to have a call centre, not online only like this company is”

Helpful Report

Posted 4 years ago

“Do not use this insurance. They're impossible to contact, then they send you multiple emails saying they've not heard back from you so you contact them again and they say the exact same. On hold for so long you give up or you'll be there all day!”

Helpful Report

Posted 4 years ago

“Customer support is diabolical,you can’t speak to a human being if you have a concern or problems,I had to change over my policy to another car,there was a problem with doing that on the app,as I couldn’t speak to anyone I had to cancel my policy and go with another company !!! Do not choose QuoteMeHappy”

Helpful Report

Posted 4 years ago

“Don't bother. A good example of a faceless organisation hiding behind an online only process. Any enquiry beyond the pre defined FAQS are impossible to resolve. Awful.”

Helpful Report

Posted 4 years ago

“Don’t go with these people if you wanna be left with no car for 3 weeks. I crashed 3 weeks ago only got sent to garage last week. Was told an estimated valuation from the garage on Tuesday and that they’d pass on to QMH and should receive a call in next 24-48 hours. Still not heard and when I contacted QMH they just want to pass the book and give you loads of random numbers. Beyond frustrated, no car, live over 30 miles away from my work - and no one seems to ever want to answer the phone on the numbers they keep giving me! Cannot wait to leave this poor excuse of a company.”

Helpful Report

Posted 5 years ago

“Do not go with them. Expected better from Aviva. Thought an actual person might work for them to do basic things like enable you to log in but no such luck...Good luck getting an email for them or personal reply.”

Helpful Report

Posted 5 years ago

“I'm sorry to hear your review is bad What went wrong please scroll down To see.”

Helpful Report

Posted 5 years ago

“Impossible to contact them. Company is set up to auto renew without your knowledge and then charges you a small fortune to cancel the policy you didn't want!”

Helpful Report

Posted 5 years ago

“It’s impossible to contact them. There system is very complicated. Please don’t do any business with them.”

Helpful Report

Posted 5 years ago

“Be aware , you will have a difficult job trying to speak to a human at this very poor insurance company ! You get what you pay for ! Even simple enquiries are difficult to resolve! I will never use them again , we are still waiting to resolve a simple problem that would easily be dealt with by one of the more well known companies ! Never again !!!!!!!!”

Helpful Report

Posted 5 years ago

“By definition a "self-service insurer" however this actually extends to dealing with third party claims yourself, Defending their County Court proceedings and at this rate, paying the third party yourself. Following a 50/50 split liability incident in April 2018, I asked QMH if they needed any help disputing the TP damage claim. They declined, saying it was modest and would be paid in full. Fast forward to September 2021 and proceedings arrive at home, the third party suing for unpaid vehicle damage. Three weeks on, QMH have made 1 phone call to me offering mainly excuses and platitudes and have yet to either confirm they have paid the claim or, alternatively that they are placing a Solicitor on record. So, I'm now Defending the claim myself. Fortunately I've 20 years experience in Civil Litigation but that's beside the point. This utter atrocity of an insurance company are effectively happy to let their policyholders get a CCJ against them through their poor performance. I've had 1 fruitless live chat, sent 4 emails, 2 contact forms over 3 weeks and still no interest from QMH. In short, don't insure with any Aviva underwritten company. I swore I never would as I see on a daily basis how terrible Aviva are from within Litigation, but was tempted by a really low price. Never again.”

Helpful Report

Posted 5 years ago

“Avoid Quote me Happy no customer service, not able to speak to anyone by phone or by online chat. Don't respond to emails either. Had a new windscreen repair National Windscreens awful the guy did more damage to my car than the initial window crack. Replaced the windscreen black glue all over the car, seals not replaced, scratches on bonnet etc”

Helpful Report

Posted 5 years ago

“cant get hold of anyone to explain why I owe money when they already thanked me for renewing policy. I just want to find out what is going on .Please do not use this company”

Helpful Report

Posted 5 years ago

“I thought online only was great idea. Reality is avoid at all costs. trying to speak to someone when things go wrong is impossible. Windscreen claims are routed through National Windscreens who are worse than QMH.”

Helpful Report

Posted 5 years ago

“To start with I wouldn't have put a star as quote me Happy don't deserve any. Delivery bike bump into the back of me in July, instructed to pay the excess buy quote me Happy as I would have a refund, two months after numerous phone calls and emails, still waiting. I called today and was informed that I had to contact the other insurance company for my refund, basically I was told not to bother them anymore I had to do all the work. Quote me well unhappy and wouldn't recommend them to anyone.”

Helpful Report

Posted 5 years ago

“I have to update my password every single time I try to log into my car insurance details. Every time I try I’m told once again the password is incorrect and I get logged out. EVERY single time. The system just won’t update. I have filled in the contact forms with details of the issue but get no response. This is appalling. No helpful contact number of course.”

Helpful Report

Posted 5 years ago

“Tried calling you three times to make a claim and clearly there is nobody f##king there!! Been with you three years and this is the first time I've needed to claim!! I've cancelled my renewal and also contacted my bank to make sure you don't try and take another payment. It's obvious you are SCAMMERS!! YOU SHOULD BR INVESTIGATED FOR FRAUD!! AVOID AT ALL COSTS!!! THE REVIEWS ARE ABSOLUTELY SHOCKING!! HOW THE HELL YOU ARE STILL OPERATING?? 🤬🤬🤬”

Helpful Report

Posted 5 years ago

“The fact that the business plan relies on people not understanding how automatic policy renewal works until they cancel their policy”

Helpful Report

Posted 5 years ago

Quotemehappy.com is rated 2.0 based on 1,053 reviews