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Quotemehappy.com Reviews

2.0 Rating 1,027 Reviews
25 %
of reviewers recommend Quotemehappy.com
2.0
Based on 1,027 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
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Quotemehappy.com 1 star review on 10th March 2025
Henry
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 1 star review on 8th April 2024
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
It took 3 years to settle a straight forward claim and make the required repair (that ultimately became far worse due to the delay). Complaints were ignored and the claim only settled after the involvement of the FOS.
Helpful Report
Posted 4 years ago
AVOID! TERRIBLE COMPANY Terrible company to go with have not issued my refund for my car insurance during the 14 day cool off. I have now had to take this with the Ombudsman, have written to them 5 times saying I should of recieved it that's it! AVOID AT ALL COSTS!!!!!
Helpful Report
Posted 4 years ago
Reported an accident, got back a claim notification by email, nothing happened after that. Called to ask how to make a claim, and been told to do on line, useless. Paid for repair out of my own pocket. Think carefully before you click to buy.
Helpful Report
Posted 4 years ago
Involved in a no fault accident, had to fill out a webform at the side of the road to report the accident (wasn't able to call anyone straight after the crash). My car was taken away a few days later and after that I've heard nothing from them. Tried to contact over the phone just to keep getting cut off, they never respond to emails. The webchat is useless the agents seem to have less of a clue what's going on than I do; just standard canned answers to everything and never getting back to you. The hire car I paid for in my cover in the event of an accident has never materialised either despite multiple requests for it. These people are clowns; save yourself the stress of dealing with these tossers. Yes the fully comprehensive quote was cheap, but in return the service you get is non existent. I've been stuck without any transportation for two weeks all because of a accident that wasn't my fault. They're happy to take your money, just a little less keen on returning the gesture. Oh and don't waste your money with the legal cover add on, it's just a load of greedy solicitors who will constantly harass you to make exaggerated claims for injuries so that they can line their pockets on your misfortune.
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Posted 4 years ago
Extremely Disorganised. Cancelled my policy then 2 days later it took another direct debit. Make it make sense please
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Posted 4 years ago
Horrendous service! You can't contact anyone and you just get emails farming you out to other people. No one in the chain takes responsibility for what's happening or has a clue what's been promised in your policy. It's taken a month to get my car repaired because no one wants to take responsibility for sorting a courtesy car, or there isn't one available. I won't be using again.
Helpful Report
Posted 4 years ago
Locked out of account, clicked send email link to reset, linked received, clicked on and it sends another link to reset and the same thing happens again and again. Need to co tact them to cancel insurance as I no longer have the car and there is no way of contacting them. Absolutely useless
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Posted 4 years ago
Home and contents insurance about to go up by 21%. I hope they pay their staff that well! Shan't be stopping with them. I have been a good customer since 2017 and no claims.
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Posted 4 years ago
I was been informed by the bank that you have taken out money twice from my credit card for HOME INSURANCE without my authorisation. I have checked my email non of the email states that I have confirm. Tried several time to get in touch with you by email to reset my password as you have locked my account, no response from your end. Last response I have to-day due to renewal of my HOME INSURANCE. I am in touch with FCA that how the company takes the money out of the account without authorisation.
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Posted 4 years ago
Locked out of my account tried to change password over 10 times the server froze every time cancelled my direct debit has I was cancelling going with another provider and eventually got a password change 2 days after it was due and cancelled the policy now get demand letters and threats of court for stopping payment for something I don’t want and there system wouldn’t let me in so not my fault avoid at all cost
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Posted 4 years ago
I am unable to log into my account as it says I have tried too many times.! I used the correct details. I need a copy of my insurance to prove to the council that I am insured. Soon I will be fined for parking in my street if I can't prove my insurance. I have asked for help with their customer service link and various means but no reply ...NOTHING. I will never use this company again and do not recommend anyone does because I am so frustrated. I have tried many many times to get some form of contact and NOTHING. Quote Me Unhappy should be what the company is called .
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Posted 4 years ago
Hi All, I have just had to cancel my car insurance policy with about 8 weeks left to renewal. I sold my car and bought a new car, however, Quote Me Happy could not insure my new car, as it was to expensive! So I had to cancel and go to a new provider. So it was not my fault! However, what really annoyed me was the fact that they charged me for cancelling my policy, and no refund was offered! Despite there being 2 months left to run on what was a single annual payment! Quote me Happy offers good cheap insurance, but without any human contact! I have learnt from this, and in future would rather pay extra to speak with a human being with another provider, especially when in my view, I could not amend my policy for my new car, as Quote me Happy could not insure it as it was to expensive, and they kept my money for cancelling the current policy! Very poor show, should be renamed! Quote me not so Happy.com So please be aware! Will not use them again.
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Posted 4 years ago
Avoid this company! Never deal with them! The worst insurance company ever! You can’t get through to them. They never contact you! Never even acknowledge you. Had an accident which wasn’t my fault and they didn’t repair my car, what a joke! Incompetent and useless!
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Posted 4 years ago
Quote me Happy.....what a joke..avoid at all costs. Pay a little extra and get a proper, reliable company. After 3 days of reporting an accident that wasn't my fault, all on line as no one to speak to they finally got back to me with information that was useless, never offered a hire car even though I pay extra for this, ended up paying out my own pocket. Left high and dry and extremely frustrated with this cowboy outfit. RIP off...stay away!!!! Would score minus stars if possible!!!!
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Posted 4 years ago
Might seem cheap at the beginning but there isn't a call centre to speak to anyone and when you cancel 6 months down the line they charge a £56 cancellation fee. AVOID,AVOID,AVOID...
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Posted 4 years ago
Can not get through on the phone, still waiting for my claim to be sorted. Company are a joke, will move when policy runs out. Avoid this Mickey Mouse comapny.
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Posted 4 years ago
Absolutely frustrating with this company cannot cancel as email has changed therefore got a letter from them saying they’re take legal action even though we tried endlessly to co contact them to make them aware of cancellation.Who do l contact to complain?
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Posted 4 years ago
For the second year running, I have not been notified of any renewal before the actual renewal date. This company is a disgrace to the insurance industry.
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Posted 4 years ago
Really good price but really bad service I would not recommend this service. Pay the extra £100 else were to get the proper service and insurance. If you have a accident they do not help you they do not communicate with you they VOID your policy instantly no phone call no communication HOWEVER they do email you very minimum information to say your insurance has been cancelled. After this I received a debt collectors letter for around £15000 claiming to take me to court unless i pay for an accident which was not my fault. Did not hear back from anyone for months and i had to to keep chasing and putting in complaints with AVIVA. This accident happen in 2018 and has only been looked into and solved now in 2021. DONT DO IT look else were with proper cover Admiral Direct line are much better and offer allot more security.
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Posted 4 years ago
Quote me happy cancelled my insurance 3 weeks too early as i was handing my car over to my son after a number of emails sent they still havnt sorted it I have raised 3 complaints and nothing has been done Avoid at all costs I would never go with these again no customer service ..no help given..and no contact ..keep clear of these ..
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Posted 4 years ago
Quotemehappy.com is rated 2.0 based on 1,027 reviews