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Quotemehappy.com Reviews

2.0 Rating 1,033 Reviews
25 %
of reviewers recommend Quotemehappy.com
2.0
Based on 1,033 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
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Quotemehappy.com 1 star review on 10th March 2025
Henry
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 1 star review on 8th April 2024
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Tried calling you three times to make a claim and clearly there is nobody f##king there!! Been with you three years and this is the first time I've needed to claim!! I've cancelled my renewal and also contacted my bank to make sure you don't try and take another payment. It's obvious you are SCAMMERS!! YOU SHOULD BR INVESTIGATED FOR FRAUD!! AVOID AT ALL COSTS!!! THE REVIEWS ARE ABSOLUTELY SHOCKING!! HOW THE HELL YOU ARE STILL OPERATING?? đŸ€ŹđŸ€ŹđŸ€Ź
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Posted 4 years ago
The fact that the business plan relies on people not understanding how automatic policy renewal works until they cancel their policy
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Posted 4 years ago
Absolutely incompetent. Could not handle a valid home insurance claim. Asked me to obtain plumbers report after their own plumber couldn’t determine the source of leak and water damage in bathroom. After obtaining the report at their behest and costing myself nearly £200 I phoned to enquire as to where to send the plumbers report they were not interested in the report being submitted and decided they would not cover the cost of the damage or the report. Disgraceful customer service and as a result I cancelled my car insurance with them as well. Would not entertain this company if my life depended on it. Do d not “Quote me happy” in any way shape or form. Steer clear.
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Posted 4 years ago
Avoid this company- awful experience and stressful as they don’t care. Online self service is useless and the 24hour response delay if you seek help is not satisfactory at all.In desperation I’ve insured elsewhere with a 2 months left on my policy. Can’t take the lack of customer care. Please just avoid them đŸ˜±
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Posted 4 years ago
I cancelled my policy within the 14 days of renewal yet they still took the full year's renewal out of my bank account. I tried logging into my account but they replied my details were not recognisable despite giving my policy number too. Thus permanently locked out of my account and they do not send the email promised to reset my password (despite using the password I originally used to register the account). This is a dreadful firm to deal with and they automatically take your renewal out of your account on your debit bank card since they do not have direct debits that their customers can cancel. AVOID THIS FIRM AT ALL COSTS!
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Posted 4 years ago
Avoid at all costs! I am in the process of a claim and Quote Me Happy are useless. You cannot speak to anyone, it's all done via email or 'Live Chat' which is appalling. When you have an accident there are many moving parts, lots of companies involved; repairers, courtesy cars, 3rd parties, etc lots of questions. You cannot speak to a human being. I spent 1 hour talking on Live Chat messaging just to have the message window disappear then had to re connect to someone else who wanted to know everything again. Utter shambles mate! Best bit was they wanted me to wait 1 month to get my car repaired at one of their garages... so they could pocket the excess! Avoid these guys at all costs.
Helpful Report
Posted 4 years ago
It took 3 years to settle a straight forward claim and make the required repair (that ultimately became far worse due to the delay). Complaints were ignored and the claim only settled after the involvement of the FOS.
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Posted 4 years ago
AVOID! TERRIBLE COMPANY Terrible company to go with have not issued my refund for my car insurance during the 14 day cool off. I have now had to take this with the Ombudsman, have written to them 5 times saying I should of recieved it that's it! AVOID AT ALL COSTS!!!!!
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Posted 4 years ago
Reported an accident, got back a claim notification by email, nothing happened after that. Called to ask how to make a claim, and been told to do on line, useless. Paid for repair out of my own pocket. Think carefully before you click to buy.
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Posted 4 years ago
Involved in a no fault accident, had to fill out a webform at the side of the road to report the accident (wasn't able to call anyone straight after the crash). My car was taken away a few days later and after that I've heard nothing from them. Tried to contact over the phone just to keep getting cut off, they never respond to emails. The webchat is useless the agents seem to have less of a clue what's going on than I do; just standard canned answers to everything and never getting back to you. The hire car I paid for in my cover in the event of an accident has never materialised either despite multiple requests for it. These people are clowns; save yourself the stress of dealing with these tossers. Yes the fully comprehensive quote was cheap, but in return the service you get is non existent. I've been stuck without any transportation for two weeks all because of a accident that wasn't my fault. They're happy to take your money, just a little less keen on returning the gesture. Oh and don't waste your money with the legal cover add on, it's just a load of greedy solicitors who will constantly harass you to make exaggerated claims for injuries so that they can line their pockets on your misfortune.
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Posted 4 years ago
Extremely Disorganised. Cancelled my policy then 2 days later it took another direct debit. Make it make sense please
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Posted 4 years ago
Horrendous service! You can't contact anyone and you just get emails farming you out to other people. No one in the chain takes responsibility for what's happening or has a clue what's been promised in your policy. It's taken a month to get my car repaired because no one wants to take responsibility for sorting a courtesy car, or there isn't one available. I won't be using again.
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Posted 4 years ago
Locked out of account, clicked send email link to reset, linked received, clicked on and it sends another link to reset and the same thing happens again and again. Need to co tact them to cancel insurance as I no longer have the car and there is no way of contacting them. Absolutely useless
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Posted 4 years ago
Home and contents insurance about to go up by 21%. I hope they pay their staff that well! Shan't be stopping with them. I have been a good customer since 2017 and no claims.
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Posted 4 years ago
I was been informed by the bank that you have taken out money twice from my credit card for HOME INSURANCE without my authorisation. I have checked my email non of the email states that I have confirm. Tried several time to get in touch with you by email to reset my password as you have locked my account, no response from your end. Last response I have to-day due to renewal of my HOME INSURANCE. I am in touch with FCA that how the company takes the money out of the account without authorisation.
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Posted 4 years ago
Locked out of my account tried to change password over 10 times the server froze every time cancelled my direct debit has I was cancelling going with another provider and eventually got a password change 2 days after it was due and cancelled the policy now get demand letters and threats of court for stopping payment for something I don’t want and there system wouldn’t let me in so not my fault avoid at all cost
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Posted 4 years ago
I am unable to log into my account as it says I have tried too many times.! I used the correct details. I need a copy of my insurance to prove to the council that I am insured. Soon I will be fined for parking in my street if I can't prove my insurance. I have asked for help with their customer service link and various means but no reply ...NOTHING. I will never use this company again and do not recommend anyone does because I am so frustrated. I have tried many many times to get some form of contact and NOTHING. Quote Me Unhappy should be what the company is called .
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Posted 4 years ago
Hi All, I have just had to cancel my car insurance policy with about 8 weeks left to renewal. I sold my car and bought a new car, however, Quote Me Happy could not insure my new car, as it was to expensive! So I had to cancel and go to a new provider. So it was not my fault! However, what really annoyed me was the fact that they charged me for cancelling my policy, and no refund was offered! Despite there being 2 months left to run on what was a single annual payment! Quote me Happy offers good cheap insurance, but without any human contact! I have learnt from this, and in future would rather pay extra to speak with a human being with another provider, especially when in my view, I could not amend my policy for my new car, as Quote me Happy could not insure it as it was to expensive, and they kept my money for cancelling the current policy! Very poor show, should be renamed! Quote me not so Happy.com So please be aware! Will not use them again.
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Posted 4 years ago
Avoid this company! Never deal with them! The worst insurance company ever! You can’t get through to them. They never contact you! Never even acknowledge you. Had an accident which wasn’t my fault and they didn’t repair my car, what a joke! Incompetent and useless!
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Posted 4 years ago
Quote me Happy.....what a joke..avoid at all costs. Pay a little extra and get a proper, reliable company. After 3 days of reporting an accident that wasn't my fault, all on line as no one to speak to they finally got back to me with information that was useless, never offered a hire car even though I pay extra for this, ended up paying out my own pocket. Left high and dry and extremely frustrated with this cowboy outfit. RIP off...stay away!!!! Would score minus stars if possible!!!!
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Posted 4 years ago
Quotemehappy.com is rated 2.0 based on 1,033 reviews